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職業發展機會

星空聯盟總部,於德國正式成立為星空聯盟服務有限公司,不僅提供了令人興奮的職業發展機會,而且提供 6 至 12 個月的實習機會。 這將是您最佳的工作經驗與成爲您進入航空業的跳板。

請注意以下事項:
 •星空聯盟總部的工作語言為英文。 因此請使用英文提交您的申請。
 •我們只處理星空聯盟總部的招募 (位於德國法蘭克福) 。 如果您想在我們任一的成員航空公司工作,請直接聯繫他們。
 •星空聯盟本身不營運航班。 因此,我們沒有機艙服務人員、飛行員和地勤的職位空缺。

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angle-left Internship Customer Experience

Internship at Star Alliance

Star Alliance Services GmbH based in Frankfurt, is the full time organization that coordinates Star Alliance activities and manages joint projects on behalf of the world’s largest airline alliance. An internship at Star Alliance will help you make the leap into the international business world. Through project work in one of our departments you will gain insights into our daily operations and in addition become familiar with the airline industry. With numerous member airlines from all over the world as our customers we will give you an opportunity to work in an international and culturally diverse business environment with English as the official business language.

We currently offer the following vacancy:

 

Internship Customer Experience

 

Internship Facts

  • Begin:      23 April 2018
  • Duration: 6 months, extension to 12 months possible
  • Location: Frankfurt, Germany
     

Internship Tasks

The internship will have a special focus on the implementation of Star Alliance products and services, specifically in the fields of airport facilities development and operations and airline lounges. You will be responsible for administrative support in this area and should be in a position to take over tasks and many small projects under your own responsibility.

  • Support the rollout of multiple projects in areas such as: airport collocations (“Move under one Roof”), airport terminal development and planning, airport lounge development and operations, enabling a seamless alliance travel experience at the airport
  • Research and report on topics such as competitive analysis, benchmarking, etc.
  • Facilitate communications with airline representatives, project managers and other departments at Star Alliance
  • Update and support the regularly edited Star Alliance Airport Reference Guide, corporate policies, department related tools, lounge information and airport maps which are used as reference material for Star Alliance member carriers and the Star Alliance website
  • Compile monthly/quarterly reports which are distributed to Star Alliance member carrier headquarters
  • Compile survey results from online survey data
  • Prepare presentations and support preparation of meetings
  • Administrative support (reporting, protocols, intranet update, website updates)
  • Apply departmental ISO standards in daily work
  • Special ad-hoc tasks and minor projects on request

 

Internship Requirements

  • University student or recent graduate in business administration, airline or airport studies, international management
  • Knowledge of airline industry or airline, airport, tourism or product management
  • Facilitation and presentation skills
  • Excellent command of English as a working language
  • Good commercial knowledge
  • Excellent knowledge of MS Office (Word, Excel, PowerPoint)
  • A self-starter and a methodical approach to work
  • Valid work permit for Germany

 

Interested? Then give us the opportunity to get to know you and submit your letter of interest and CV, as well as your next possible starting date by 25 March 2018 to: hr@staralliance.com

For general information on Star Alliance please refer to www.staralliance.com.