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星空联盟总部 星空联盟服务有限公司 在德国法兰克福正式成立,提供各种充满吸引力的长期工作岗位和为期 6 到 12 个月的实习机会。 为您提供完美的工作体验和进入航空业的绝佳跳板。

请注意以下几点:

  • 星空联盟总部的工作语言为英语。 因此,请递交英文版的书面申请。
  • 我们仅负责德国法兰克福星空联盟总部的人才招聘。 如果您希望为我们某个成员航空公司工作,请直接与其联系。
  • 星空联盟本身并没有航班运营。 因此我们并没有航班空乘人员、飞行员或地勤人员的职位空缺。

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angle-left Manager Digital Services

 

Star Alliance Services GmbH based in Frankfurt, is the project management organization of the world’s largest airline alliance. Our customers are the 28 members of Star Alliance, an alliance of leading airlines from around the globe.

We are searching for a:

 

Manager Digital Services

 

to identify and develop partner ecosystems, help to drive the adoption of Star Alliance digital services within the partner ecosystems and enhance membership awareness of Star Alliance services throughout their business and IT organizations. The Manager Digital Services will work closely with Product Owners to help increase adoption throughout the Star Alliance community and will be responsible for managing the relationship to external partners, including new partners and relationships with airline providers (e.g. airline reservation / hosts system).

 

Job Summary – Major Functions and Activities

  • Work closely with Star Alliance Product Owners  to increase the adoption and implementation of digital services
  • Help Star Alliance member carriers to build business plans related to each digital service
  • Build and maintain relationships with airline system providers (e.g. airline reservation / hosts system) to drive the integration of these systems
  • Generate new digital service opportunities through organized events with Product Owners, Star Alliance member carriers and 3rd party providers
  • Ensure and manage consistent communications among all stakeholders within the Star Alliance digital ecosystem
  • Participate in the backlog planning with the Star Alliance Digital Team
  • Take ownership of delivering identified digital services in the sprint schedule
  • Liaise with the DevOps Scrum Master to address any issues identified during sprints
  • Create story-boards that demonstrate how the use of Star Alliance digital services make the customer journey better
  • Monitor and manage budget

 

Requirements – Qualifications / Education / Knowledge and Experience / Skills required

  • Good e-service/ mobile knowledge
  • Strong airline domain knowledge
  • Understanding of Service API based architectures
  • Prior experience in working with on-shore/off-shore teams
  • Experience in working and delivering in agile environments
  • Strong persuasion skills
  • Strong communication skills at all levels of an organization
  • Very good spoken and written English skills

 

This is a unique opportunity for highly-skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines. At Star Alliance Services GmbH, we subscribe to the values of industry excellence and leadership, openness, mutual trust and respect, teamwork, multiculturalism and talent development. Successful candidates will bring a wealth of experience and knowledge.

 

Working conditions/Location

This is a full-time position based at Star Alliance Services GmbH headquarters in Frankfurt, Germany.

Interested? Then give us the opportunity to get to know you and submit your letter of interest and CV in English by 21 January 2018 to hr@staralliance.com

 

Star Alliance Services GmbH
FRA S/HR
Frankfurt Airport Center, Main Lobby
D-60546 Frankfurt