Member Airlines

에어뉴질랜드

에어뉴질랜드

에어 뉴질랜드는 국내선 및 국제선 노선을 보유한 항공사 그룹으로, 뉴질랜드의 21개 목적지와 호주, 태평양 제도, 중국, 일본, 싱가포르, 북아메리카 및 영국의 30개 목적지를 연결하며 여객 서비스 및 화물 수송 서비스를 제공합니다.

또한 에어 뉴질랜드는 엔지니어링 및 지상 취급 서비스를 제공하는 사업단도 운영하고 있습니다. 자회사를 통해 예약 시스템 및 여행 상품 도/소매 
서비스를 제공합니다. 에어 뉴질랜드는 획기적인 이코노미 좌석인 Skycouch, 독특한 항공기 상징 컬러, 승객은 물론 대중에게도 인기를 끌어 온라인에서 8천만 건 이상의 조회 수를 기록하며 큰 히트를 기록한 창의적인 기내 안전수칙 영상을 비롯하여, 서비스 및 제품 디자인에 혁신적으로 접근하는 것으로 유명합니다.

항공편 예약에어뉴질랜드.

스타 얼라이언스 가입 스타 얼라이언스 가입 May 1999
서비스 제공 공항 서비스 제공 공항 51
상용고객 우대프로그램 상용고객 우대프로그램 Airpoints™
항공기 항공기 113
허브 허브 Auckland, Los Angeles
취항국 수 취항국 수 17
매출액(미국 달러) 매출액(미국 달러) 3.7 BUSD
직원 수 직원 수 12,000
JUNE 2019

Covid 19 Travel Experience

Your experience with
Air New Zealand

Check-in

Process: Regular Process

Specification:

Additional Information:

"We continue to recommend checking-in online or via the Air New Zealand App before heading to the Airport. Online check-in is available 24 hours before the departure of your flight."

(Source: Air New Zealand) 

Boarding

Process: Special Process

Specification: By seat

Additional Information:

Zone boarding and floor markers for queuing.

(Source: Air New Zealand)

De-Boarding

Process: Special Process

Specification:

Additional Information:

Disembarkation process to support social distancing.

(Source: Air New Zealand)

Health Declaration

Required: No

Additional Information:

NZ borders remain closed.  Health declarations have not been required, however they will be a requirement as borders open.

(Source: Air New Zealand)

Temperature Checks

Required: No

Specification:

Additional Information:

(Source: Air New Zealand)

COVID-19 Hand Luggage Restrictions

Status: No

Additional Information:

(Source: Air New Zealand)

Face Masks

Status: Recommended

Specification: Passenger/ Crew

Additional Information:

"Ministry of Health (MoH) have mandated the carriage of face masks and with a requirement to make these available to passengers with clear instruction for use and safe disposal.  Masks are mandatory for crew in customer interaction but are not mandatory for passengers."

(Source: Air New Zealand) 

Physical Distancing

Status: No

Specification:

Additional Information:

(Source: Air New Zealand)

Care Kits/Amenities

Status: Available

Availability: Hand Sanitizer/ Gloves/ Mask

Additional Information:

"We've made hand sanitiser available in our airports and on aircraft. You are welcome to use it as required. We also encourage regular hand washing. Our aircraft are all equipped with biohazard kits. Our people have gloves, hand sanitiser and face masks to keep you and them safe."

(Source: Air New Zealand)

Onboard Service

Type: Adjusted

Additional Information:

"More than ever, we're focussed on the health and safety of our people and passengers. We're therefore making temporary changes to our service offering on board.  We will continue to provide special meals. Please request them when you book, as normal. 
NZ domestic flights:  No Koru hour / No inflight drinks and snack service / No lollies /
Water is still available
Australia and Pacific flights:  We won't be serving snacks from the inflightbites menu"

 (Source: Air New Zealand)

Onboard Sales

Availability: Not available

Additional Information:

Buy on board food options (Tasman Pacific only) are suspended until 1 July.

(Source: Air New Zealand)

Cabin Sanitization

Type: Adjusted

Additional Information:

"We are thoroughly sanitising our aircraft with stronger products. Our jet aircraft have hospital-grade air systems that filter out viruses." 

(Source: Air New Zealand)

HEPA Filters used

Status: Yes

Additional Information:

"The use of HEPA filters and the direction of the air flow on board (from ceiling to floor), and the limited movement onboard aircraft once seated add to the onboard protection."

(Source: Air New Zealand)

Other Measures

Status:

Specification:

Additional Information:

"While hand sanitiser will be available in airports and on board our aircraft, we encourage you to carry your own personal supply. If you would like to wear a facemask you are welcome to bring one for your journey. Both cloth and surgical masks are acceptable for use inflight. "

(Source: Air New Zealand)

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