Member Airlines

아비앙카항공

아비앙카항공

Avianca Holdings S.A.에 속해 있고 남아메리카를 대표하는 민영 항공사인 아비앙카는 여객 운송, 항공 화물 운송 및 기타 특수 항공 서비스를 제공합니다.

단거리, 중거리 및 장거리용의 최신 항공기를 운용하면서 미주와 유럽 전 지역의 고객들에게 폭넓은 노선 네트워크를 제공하고 있습니다.

고객 설문조사에서 지속적으로 높은 평가를 받고 있으며, 항공사 직원들은 세계 최고 수준의 서비스를 제공하기 위해 노력하고 있습니다. 아비앙카는 로열티 프로그램인 라이프마일즈(LifeMiles)를 통해 다양한 혜택과 여행 옵션을 회원들에게 제공하고 있습니다.

항공편 예약 아비앙카항공.

스타 얼라이언스 가입 스타 얼라이언스 가입 June 2012
서비스 제공 공항 서비스 제공 공항 102
상용고객 우대프로그램 상용고객 우대프로그램 LifeMiles
항공기 항공기 190
취항국 수 취항국 수 27
허브 허브 Bogota, Colombia; San Salvador, El Salvador; Lima, Peru.
매출액(미국 달러) 매출액(미국 달러) 4.8 BUSD
직원 수 직원 수 19,000
JUNE 2019

Covid 19 Travel Experience

Your experience with
Avianca

Check-in

Process: Regular Process

Specification: Self-service only

Additional Information:

"Check your flight, check in online and save your boarding pass on your mobile device without leaving home.
We have reinforced the cleaning and disinfection processes in all our counters, check-in kiosks and VIP rooms."

(Source: Avianca) 

Boarding

Process: Special Process

Specification: Front-door only

Additional Information:

"Boarding will take place in small groups, always maintaining the required social distancing. You must be aware of your gate’s alerts and only approach the boarding area once your group gets called."

(Source: Avianca)

De-Boarding

Process: Special Process

Specification: Front-door only

Additional Information:

Health Declaration

Required: No

Additional Information:

"Several countries have included in their regulatory measures the obligation for passengers to submit a health declaration or, in other cases, a medical certificate. In the case of Colombia, international travelers entering the country through any of its migration control points must first fill out the Preventive Control of Coronavirus form, which can be processed via the web page of Migration Colombia.
In any case, we recommend that you consult the official websites of the governments and health authorities of the country you are visiting to find out about the measures in force."

(Source: Avianca)

Temperature Checks

Required: Yes

Specification: Infrared

Additional Information:

"For safety reasons, each passenger will undergo temperature checks/screenings  at the airport. If body temperature is 100.4 degrees Fahrenheit (38 degrees Celsius) or higher, you will be denied boarding."

(Source: Avianca)

COVID-19 Hand Luggage Restrictions

Status: No

Additional Information:

"Keep your carry-on luggage as light as possible, that way you won’t need help to place it in the aircraft’s compartments and you’ll maintain the requested social distancing."

(Source: Avianca)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"Remember that during your trip you should wear a mask, and also carry gloves and antibacterial gel.
All our crew will be using face masks, gloves and other personal protection items."

(Source: Avianca)

Physical Distancing

Status: Yes

Specification: All seats available

Additional Information:

"Due to aeronautical regulations, the crew must also maintain social distancing, which is why they won’t be able to help you place your baggage."

(Source: Avianca)

Care Kits/Amenities

Status:

Availability: Antiseptic Wipes

Additional Information:

"We will have surface disinfecting wipes at your disposal."

(Source: Avianca)

Onboard Service

Type: Adjusted

Additional Information:

"We will simplify our food service and will serve all food and beverages in individual packaging, for whatever flights it may apply."

(Source: Avianca)

Onboard Sales

Availability: Not available

Additional Information:

Not available at the moment.

(Source: Avianca)

Cabin Sanitization

Type: Adjusted

Additional Information:

"All aircraft undergo a cleaning process including environmental disinfection and surface disinfection according to the protocols required by the authorities."

(Source: Avianca)

HEPA Filters used

Status: Yes

Additional Information:

"You can fly trustingly knowing that our aircrafts have HEPA air filters, which capture 99.97% of all air particles and continuously refresh the cabin’s air."

(Source: Avianca)

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