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Cookie Policy

How we manage cookies

Introduction

We use cookies to optimize your experience on our website. Some of these cookies are indispensable for the operation of the site, some add convenience and some help to individualise the site to your location or frequent flier status.

The cookies Star Alliance passes to you are anonymous. They do not reveal your personal identity, nor will they follow you throughout your onward visits to other websites, nor do they capture Personal Data.

For the best user experience, we recommend selecting all cookie types.

Most Internet browsers, smartphones and other web-enabled devices allow you to control the acceptance of cookies through browser settings.

Moreover, you can choose to delete all Star Alliance related cookies from your device at any time by unchecking the respective boxes in the settings menu on the Star Alliance website. 
 
For more detailed information about cookies and how to manage them in your best interest, visit allaboutcookies.org.

Indispensable Cookies

These cookies are necessary to run the core functionalities of our website. They enable you, among other things, to navigate through the website and use essential functions, such as access to secure areas of the website.

STAR_CONVENIENCE    
Indicates whether user has given consent for convenience cookies or not.

STAR_INDIVIDUALIZE
Indicates whether user has given consent for individualzation cookies or not.

STAR_PERSONALIZE
This cookies indicates that either STAR_CONVENIENCE or STAR_INDIVIDUALIZE is true. It denotes whether user has exercised some sort of personalization.

STAR_SEEN_COOKIE_MESSAGE
This cookie denotes that the cookie message has been shown to user in current session.

STAR_ACCEPTED_COOKIE_MESSAGE
This cookie denotes that the cookie message has been read by the user and they have accepted it.

GUEST_LANGUAGE_ID
Indicates a user's chosen language

COOKIE_SUPPORT
A cookie indicating that our Content Management System supports cookies.

JSESSIONID
Standard Java cookie for web application session management.

LFR_SESSION_STATE_20161
An internal cookie used for session management

AWSALB and AWSALBCORS
Cokkies supporting session management by AWS

_gid, _ga,ga, _gcl_au    
Google Analytics and Google Tag Manager cookies

By accepting Google Analytics cookies you agree to allow Google to collect and process the above Non-Personal Data. For more information on how Google is using the cookies, please visit “How Google uses data when you use our partners' sites or apps”.

Convenience Cookies

These cookies are used to store data that you would otherwise have to enter over and over again in one session, e.g. information about your departure airport.

STAR_AIRPORT_NAME
Nearest airport within a defined radius extracted from browser location.

STAR_AT_AIRPORT
Indicates whether a user is presently close to an airport.

STAR_LOCATION_LAT    
User's latitude derived out of browser location.

STAR_LOCATION_LON    
User's longitude derived out of browser location

STAR_NEAREST_AIRPORT
Nearest  Airport IATA Code within a defined radius extracted from browser location

STAR_NEAREST_AIRPORT_AUTOCOMPLETE
Encoded Autocomplete suggestion for nearest airport to populate Tool Box Menu Options.

STAR_USER_COUNTRY
Country code for nearest airport within a defined radius extracted from browser location.

STAR_USER_COUNTRY_NAME
Encoded Country name for nearest airport within defined radius extracted from browser location.

STAR_LF_SAVED_AIRPORT
Encoded Airport option selected by user in lounge finder section of tool box.

STAR_ITINERARY_SAVED_CITY
Encoded city option for city chosen by user in one of the itinerary pages.

STAR_ITINERARY_SAVED_POS
Encoded Latitude Longitude and country code of city option chosen by user in one of the itinerary pages.

STAR_ITINERARY_world_wonders
The itinerary option derived for user based on the city entered in world-wonders itinerary.

Individualisation Cookies

These cookies can be used to filter content we show you, e.g. based on our Frequent Flyer status.

As per February 2020, these cookies are not used.

STAR_FFP_STATUS
Gold / Silver

STAR_FFP_NAME
Encoded FFP Program Name

STAR_LEVEL_FFPSTATUS
Encoded FFP Program Level Name