How to book your upgrade

Star Alliance Upgrade Awards Use your miles or points to upgrade your travel experience

With an upgrade award you can use accumulated miles or points to "pay for" an upgrade, allowing you to fly in a class of travel that is one higher than your original booking.  This award is applicable across all 28 member airlines. Star Alliance is the only alliance to offer this benefit between all its airlines.

How to upgrade:

  • You must have a ticketed reservation to request an Upgrade Award with your Frequent Flyer Programme. Check their website to find out how many miles are required to pay for the upgrade.
  • Codeshare bookings are not eligible for upgrades. Your reservation must be under the flight number of the airline operating the flight.
  • Upgrade Awards are based on availability. Check the terms and conditions of your Frequent Flyer Programme.
  • Miles that you use will be deducted from your account.