Flight Rewards (Redeem)

Redeem Miles Or Points

The most popular way to redeem miles or points

Where could your miles take you? Watch our video to see how easy it is to redeem your miles or points with Star Alliance, then fly to nearly anywhere in the world with our 26 member airlines. 

With Star Alliance, you can use your accumulated miles or points to “pay” for a flight or an upgrade into a higher class of travel. You can redeem your miles for an award ticket of any member airline - subject to availability -, irrespective of the Frequent Flyer Programme with which you earned them. To redeem your miles for a flight or an upgrade on any Star Alliance member airline, contact your Frequent Flyer Programme.

Steps to Redeem Miles

Log inLOG IN

Go to your airline's frequent flyer program site and log in

CheckCHECK

Check the miles and point you have collected and see which award flights are available across the network

BookBOOK

Book a flight online by any of the 26 member airlines by redeeming your frequent flyer miles or points

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Flight awards

The most popular way to redeem miles or points

A flight award is when you use your collected miles or points to "pay for" a flight. With Star Alliance, you can redeem these for flights on any member airline, irrespective of where you earned them.

To receive an award ticket for a flight on any Star Alliance airline you need to contact your Frequent Flyer Programme online or via phone. Bookings are subject to availability.

To find out how many miles you have accumulated and what they will buy you, check your individual frequent flyer account details and look at the Star Alliance Redemption Award chart on your frequent flyer programme’s website.

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Star Alliance Upgrade Awards

Use your miles or points to upgrade your travel experience

With a Star Alliance Upgrade Award you can use accumulated miles or points to "pay for" an upgrade, allowing you to fly in a class of travel that is one higher than your original booking. This award is applicable across all 26 member airlines. Star Alliance is the only alliance to offer this benefit between all its airlines.

How to upgrade:

  • You must have a ticketed reservation in an upgradeable booking class to request a Star Alliance Upgrade Award with your Frequent Flyer Programme. Check their website to find out how many miles are required to pay for the upgrade and which booking classes are upgradeable.
  • Your reservation must show the flight number of the airline operating the flight.
  • Star Alliance Upgrade Awards are not available on codeshare flights. Star Alliance Upgrade Awards are not guaranteed and may not be available on all flights. Please check the special terms and conditions on the website of your Frequent Flyer Programme.
  • Miles that you use will be deducted from your account.
  • Requests must be made at least 24 hours prior to departure to allow for the partner carrier to respond to the upgrade request. Use the online form of your Frequent Flyer programme to request a Star Alliance Upgrade Award.