Member Airlines

Turkish Airlines

Turkish Airlines

Established in 1933 with a fleet of five aircrafts, Star Alliance member Turkish Airlines is a 4-star airline today with a fleet of 329 (passenger and cargo) aircraft flying to over 303 destinations worldwide with 252 international and 51 domestic.

According to the Skytrax survey 2017, Turkish Airlines was chosen as "Best Airline in Southern Europe" for the 9th consecutive time. Turkish Airlines was awarded for the world's "Best Onboard Catering - Economy Class" in 2010, and the world’s "Best Business Class Airline Catering" in 2013, 2014, 2016 and once again in 2017. It has also been awarded the "Best Business Class Passenger Lounge" in 2015 and 2017, and “Best Business Class Lounge Dining” award for three years in a row according to the last results of the survey. More information on Turkish Airlines is available on our website www.turkishairlines.com or our Facebook, Twitter, Youtube, Linkedin and Instagram accounts.

Book a flight with Turkish Airlines.

Joined Star Alliance Joined Star Alliance April 2008
Airports Served Airports Served 311
Frequent Flyer Programme Frequent Flyer Programme Miles&Smiles
Aircraft Aircraft 335
Countries Served Countries Served 124
Hub Airport(s) Hub Airport(s) Istanbul, Ankara
Sales Revenue (in US$) Sales Revenue (in US$) 12.855 BUSD
Employees Employees 26,739
JUNE 2019

Covid 19 Travel Experience

Your experience with
Turkish Airlines

Check-in

Process: Special Process

Specification: Self-service only/ Contactless kiosks

Additional Information:

"We recommend that you complete your check-in online via either our mobile application or website in order to reduce your contact rate."

(Source: Turkish Airlines)

Boarding

Process: Special Process

Specification: By seat

Additional Information:

"Physical distancing rules must be followed while boarding the aircraft. Passengers will be called to the check point in small groups and all controls during boarding will be performed with no-contact. In order to minimize crowding in the cabin, boarding will be performed starting from the last row."

(Source: Turkish Airlines)

De-Boarding

Process: Special Process

Specification: By seat

Additional Information:

"Disembarking the aircraft will be carried out in lines of 10 people with 2-minute waiting intervals, in accordance with the announcement and directions of cabin crew."

(Source: Turkish Airlines)

Health Declaration

Required: Yes

Additional Information:

Passengers on board are required to fill in the passenger locator form.

(Source: Turkish Airlines)

Temperature Checks

Required: Yes

Specification:

Additional Information:

"Before your flight  your body temperature will be measured at the airport."

(Source: Turkish Airlines)

COVID-19 Hand Luggage Restrictions

Status: Yes

Additional Information:

"In order to minimize the spread risk, only one of your personal belongings such as notebook bag, stroller, purse, camera etc. will be permitted inside the cabin. The items you take inside the cabin should be max. 40x30x15 cm and no more than 4 kg."

(Source: Turkish Airlines)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"Wearing a mask covering your mouth and nose during the flight is mandatory. You can use a cloth or surgical mask. As single use masks have to be changed every 4 hours, if you are using one, you should keep sufficient number of masks at hand. Used masks should be put into personal waste bag without touching the front surface of the mask."

(Source: Turkish Airlines)

Physical Distancing

Status: Yes

Specification: All seats available

Additional Information:

"Hygiene Expert cabin crews will be appointed in our flights, in charge of lavatory disinfection and enforcement of all on-board hygiene and social distancing measures."

(Source: Turkish Airlines)

Care Kits/Amenities

Status: Available

Availability: Hand Sanitizer/ Antiseptic Wipes/ Mask

Additional Information:

"You will be provided with a “Hygiene Kit” consisting of a mask, an antiseptic tissue and a hand sanitizer. (The kits in short-haul flights include a mask and a antiseptic tissue while the kits in long-haul flights also include a hand sanitizer.)"

(Source: Turkish Airlines)

Onboard Service

Type: Adjusted

Additional Information:

"In our meals prepared according to high-hygiene rules, new standards have been set up with different concepts, offering packaged and single use only products, depending on the duration of the flight. In order to reduce physical contact, only bottled water will be served on flights of less than 2 hours."

(Source: Turkish Airlines)

Onboard Sales

Availability: Not available

Additional Information:

(Source: Turkish Airlines)

Cabin Sanitization

Type: Adjusted

Additional Information:

"After each flight, all contact points in our aircraft including tray tables, armrests, belts, screens, controllers, overhead bins, air vents, reading lamps, side panels, windows, lavatories, partitions, magazine racks, decorative panels and cabinets are thoroughly disinfected by special teams. Our aircraft are disinfected once again by a two-stage special disinfection procedure called fogging upon their arrival at our hub, and made ready for their next flight."

(Source: Turkish Airlines)

HEPA Filters used

Status: Yes

Additional Information:

"HEPA (High-Efficiency Particulate Air) filters in our aircraft uses a special filtration system that can remove 99.97% of all particles whose diameter is up to 0.3 microns in the air."

(Source: Turkish Airlines)

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