Member Airlines

Thai Airways International

Thai Airways International

Thai Airways International Public Company Limited (THAI) is the designated national carrier of the Kingdom of Thailand.

Founded in 1960, THAI operates an average of 1,095 roundtrip flights per week on domestic, regional and intercontinental routes.

THAI’s philosophy is to provide a full service to premium passengers while maintaining the highest standards of service to leisure travelers, who represent over 80% of the company’s total passenger transportation revenue. THAI aims to be the “First Choice Carrier with Touches of Thai”. The success of THAI in the 57 years of operation has been endorsed through countless international awards received. THAI is regularly voted among the world’s most admired carriers in research carried out by leading travel magazines and from Internet passenger surveys.

Safety is THAI’s top priority. For 57 years, Thai Airways International has operated with high safety standards, adopting new safety regulations and practices as a prerequisite by various authorities around the world, and going even further to implement safety programs that are beyond the requirement.

Book a flight with THAI.

Joined Star Alliance Joined Star Alliance May 1997
Airports Served Airports Served 76
Aircraft Aircraft 102
Frequent Flyer Programme Frequent Flyer Programme Royal Orchid Plus
Countries Served Countries Served 31
Hub Airport(s) Hub Airport(s) Suvarnabhumi Airport Bangkok
Sales Revenue (in US$) Sales Revenue (in US$) 6.2 BUSD
Employees Employees 22,054
JUNE 2019

Covid 19 Travel Experience

Your experience with
Thai Airways International

Check-in

Process: Special Process

Specification:

Additional Information:

"Passengers will be screened at service areas and those who exhibit related symptoms will be reported to airport physicians on duty who will perform a health inspection to confirm if the passenger is fit to fly."

(Source: Thai Airways International)

Boarding

Process: Special Process

Specification: By seat

Additional Information:

(Source: Thai Airways International)

De-Boarding

Process: Special Process

Specification: By seat

Additional Information:

Crew manage passenger disembarkation row by row. Maintain at least 1.5 -2 meters between each passenger.

(Source: Thai Airways International)

Health Declaration

Required: Yes

Additional Information:

"Fit to fly" certificate and Public Health Passenger Locator Form need to be provided."

(Source: Thai Airways International)

Temperature Checks

Required: Yes

Specification: Infrared

Additional Information:

"Passengers will be screened at service areas and those who exhibit related symptoms will be reported to airport physicians on duty who will perform a health inspection to confirm if the passenger is fit to fly."

(Source: Thai Airways International)

COVID-19 Hand Luggage Restrictions

Status: No

Additional Information:

(Source: Thai Airways International)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

(Source: Thai Airways International)

Physical Distancing

Status: Yes

Specification:

Additional Information:

3 back rows empty / row by row & seat by seat distancing concept.

(Source: Thai Airways International)

Care Kits/Amenities

Status: Available

Availability: Antiseptic Wipes/ Mask

Additional Information:

(Source: Thai Airways International)

Onboard Service

Type: Adjusted

Additional Information:

Thai SkyPack: mask, antiseptic issue, pre packed cocktail snack, arranged hot meal in meal box, one-time beverages services.
Cabin crew advises passengers to pick up Thai SkyPack by themselves during the boarding.

(Source: Thai Airways International)

Onboard Sales

Availability: Not available

Additional Information:

(Source: Thai Airways International)

Cabin Sanitization

Type: Adjusted

Additional Information:

The aircraft is to undergo disinfection for a total of 45 minutes beginning from the moment that the last cabin crew member disembarks the aircraft, whereby the aircraft must be sprayed with disinfectant solution for 15 minutes and then closed for an incubation period of 30 minutes.

(Source: Thai Airways International)

HEPA Filters used

Status: Yes

Additional Information:

Use the HEPA filter for air filtration.

(Source: Thai Airways International)

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