Member Airlines

Brussels Airlines

Brussels Airlines

Brussels Airlines, a member of the Lufthansa Group, and part of Star Alliance since December 2009, is the leading Belgian airline operating out of the capital of Europe.

With flights to European, African and North American destinations, Brussels Airlines offers an excellent network for travel to, from and via its home base and Star Alliance hub at Brussels Airport. Brussels Airlines further completes its network offer thanks to a close cooperation with other Star Alliance member airlines that operate to and from its hub. 
On its long-haul flights, the airline offers a Business Class experience that offers passengers the feeling of a cosy and exclusive cosmopolitan Boutique hotel with a walk-up bar and a comfortable two-metre flatbed. The separate Premium Economy Class lets passengers unwind in a premium seat with increased private space, extra legroom and a generous seat recline. The Economy Class is more comfortable than ever and creates a feeling of deep relaxation with its joyful colours and spacious design.

On its European routes, Brussels Airlines offers a smooth and consistent travel experience while highlighting its Belgian identity and promoting Belgian partners. Furthermore, there is the buy-on-board concept with delicious, healthy and fresh food by Belgian partners such as Foodmaker. Business Class travellers enjoy flexibility and superior comfort. 

Brussels Airlines was founded in 2002 and is 100% owned by Deutsche Lufthansa AG. 

Book a flight with Brussels Airlines.

Joined Star Alliance Joined Star Alliance December 2009
Airports Served Airports Served 98
Aircraft Aircraft 38
Frequent Flyer Programme Frequent Flyer Programme Miles & More
Countries Served Countries Served 49
Hub Airport(s) Hub Airport(s) Brussels
Sales Revenue (in US$) Sales Revenue (in US$) 1.852 BUSD
Employees Employees 4,000
JUNE 2019

Covid 19 Travel Experience

Your experience with
Brussels Airlines

Check-in

Process: Special Process

Specification: Contactless kiosks/ Counters with plexiglass separators

Additional Information:

"In order to reduce physical contact, we invite our guests to check in online and get their boarding passes before coming to the airport. You can check in online as from 24 hours prior to departure of your flight."

(Source: Brussels Airlines)

Boarding

Process: Special Process

Specification: e-gates/ By seat

Additional Information:

"To avoid queuing in the aisle and boarding bridge, boarding and de-boarding will happen row by row. We invite you to use the self-scanning devices as much as possible."

(Source: Brussels Airlines)

De-Boarding

Process: Special Process

Specification: By seat

Additional Information:

"To avoid queuing in the aisle and boarding bridge, boarding and de-boarding will happen row by row. We invite you to use the self-scanning devices as much as possible."

 (Source: Brussels Airlines)

Health Declaration

Required: Yes

Additional Information:

"We need to point out that as our passenger, you are responsible to ensure that you adhere to the health & entry requirements of the countries you are travelling to (including transit countries) and that you hold all required travel documents. Some countries might impose temperature checks, health certificates, testing and/or specific documents. We strongly advise that you verify the latest updates shortly before starting your journey."

(Source: Brussels Airlines)

Temperature Checks

Required: Yes

Specification:

Additional Information:

"Passengers departing from and arriving at Brussels Airport will be subject to a temperature screening: any passenger with a temperature higher than 38°C might be denied."

(Source: Brussels Airlines)

COVID-19 Hand Luggage Restrictions

Status: Yes

Additional Information:

"In order to enable social distancing on board to a maximum, the hand baggage allowance will be strictly applied. On European flights, you can check in your hand baggage for free."

(Source: Brussels Airlines)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"Wearing a face mask on board of our flights is mandatory as from the age of 6 years. You must wear a face mask which entirely covers mouth and nose. Face shields and FFP2 masks with a valve are not permitted on board, as they allow the air to escape to the side and do not provide comparable protection. Don’t forget to bring along a sufficient number of face masks for your entire journey."

(Source: Brussels Airlines)

Social Distancing

Status: Yes

Specification:

Additional Information:

(Source: Brussels Airlines)

Care Kits/Amenities

Status: Available

Availability: Hand Sanitizer/ Antiseptic Wipes

Additional Information:

"Disinfectant wipes and hand sanitizing service for all guests."

(Source: Brussels Airlines)

Onboard Service

Type: Adjusted

Additional Information:

"On our European flights, the buy-on-board service has been temporarily stopped."

(Source: Brussels Airlines)

Onboard Sales

Availability: Not available

Additional Information:

"Duty-free sales have been stopped until further notice."

(Source: Brussels Airlines)

Cabin Sanitization

Type: Adjusted

Additional Information:

"Additional routines for aircraft cleaning and disinfection."

(Source: Brussels Airlines)

HEPA Filters used

Status: Yes

Additional Information:

"HEPA filters are standard on all Brussels Airlines aircraft and ensure a permanent filtering of the cabin air. The efficiency of these filters guarantees 99,97% of air filtering which is comparable to the air quality in hospital operation rooms."

(Source: Brussels Airlines)

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