Member Airlines

Asiana Airlines

Asiana Airlines

Asiana Airlines was founded in 1988 and has been awarded 5 stars by Skytrax since 2007.

Headquartered in Seoul, South Korea, Asiana Airlines operates 74 international passenger routes to 62 destinations in 21 countries and 22 cargo routes to 25 cities in 11 counties. Asiana Airlines recently launched cutting-edge A350 services with in-flight connectivity to Fukuoka, Hanoi, San Francisco and London to provide the ultimate travel experience.

Celebrating its 30th anniversary, Asiana Airlines aims to cement its leading position on long-haul routes, commencing new direct flights to Venice and Barcelona and from Seoul in 2018. Asiana Airlines became a Star Alliance member in 2003. For more information, please visit the Asiana website.

Book a flight with Asiana Airlines.

Joined Star Alliance Joined Star Alliance March 2003
Airports Served Airports Served 76
Aircraft Aircraft 84
Frequent Flyer Programme Frequent Flyer Programme Asiana Club
Countries Served Countries Served 22
Hub Airport(s) Hub Airport(s) Seoul - Incheon, Seoul - Gimpo
Sales Revenue (in US$) Sales Revenue (in US$) 6.295 BUSD
Employees Employees 11,741
JUNE 2019

Covid 19 Travel Experience

Your experience with
Asiana Airlines

Check-in

Process: Special Process

Specification:

Additional Information:

"During check-in download the ‘Self-Quarantine Safety Protection App."

(Source: Asiana Airlines)

Boarding

Process: Special Process

Specification:

Additional Information:

"All passengers will be subject to thermal testing. Passengers with temperatures exceeding 37.5°C will be denied boarding."

(Source: Asiana Airlines) 

De-Boarding

Process: Regular Process

Specification:

Additional Information:

(Source: Asiana Airlines)

Health Declaration

Required: Yes

Additional Information:

"Please follow our flight attendants’ instructions to fill out and complete the Health Declaration Form and a Travel Record Declaration."

(Source: Asiana Airlines)

Temperature Checks

Required: Yes

Specification:

Additional Information:

"All passengers will be subject to thermal testing. Passengers with temperatures exceeding 37.5°C will be denied boarding."

(Source: Asiana Airlines)

COVID-19 Hand Luggage Restrictions

Status: No

Additional Information:

(Source: Asiana Airlines)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"All international / domestic (all arrivals and departures) passengers must wear a mask."
 

(Source: Asiana Airlines)

Physical Distancing

Status: Yes

Specification: Middle seat empty

Additional Information:

If available, an empty seat between customers travelling alone will be allocated.

(Source: Asiana Airlines) 

Care Kits/Amenities

Status: Available

Availability: Hand Sanitizer/ Gloves/ Mask

Additional Information:

"We are distributing kits required for safety such as masks, gloves, and hand sanitizers for all personnel who work in close proximity of passengers including flight attendants. We are continuing to provide safety kits for passengers as a prevemptive measure of cases on board."

(Source: Asiana Airlines)

 

Onboard Service

Type: Adjusted

Additional Information:

"In-flight meals on China, Hong Kong, and Taiwan routes are now served in disposable material and blanket/pillow services have been suspended. Head covers are fully replaced after use and headphones are thoroughly disinfected to prevent possible in-flight infections."

(Source: Asiana Airlines)

Onboard Sales

Availability: Available

Additional Information:

No specific change after COVID-19.

(Source: Asiana Airlines)

Cabin Sanitization

Type: Adjusted

Additional Information:

"Sterilizing the air at the temperature of 200 degree Cel. All parts of cabin is thoroughly sterilised."

(Source: Asiana Airlines)

HEPA Filters used

Status: Yes

Additional Information:

"Aircraft air circulation is purified every 2~3 minutes through a HEPA filter attached to the air circulation system and supplied through a ventilation system. Through this system, there have been no cases reported even in previous epidemics."

(Source: Asiana Airlines)

Hygiene Safety Committment

Status: https://flyasiana.com/C/US/EN/customer/notice/detail?id=CM202005070001212959#

Specification: Hygiene Safety Committment

Additional Information:

Last Updated: