Member Airlines

Croatia Airlines

Croatia Airlines

Croatia Airlines, the Croatian flag carrier, was registered under the name of Zagreb Airlines d.d. in 1989. Since July 1990, the company has been operating under its present name.

Croatia Airlines is a full-service carrier that provides domestic and international air passenger and cargo transport services. It also provides aircraft maintenance and professional training of aviation personnel.

In its more than 29 years of operations the company has been recognized by its passengers for flight safety, quality of services and professional staff.

Croatia Airlines significantly contributes to the development of Croatian tourism considering that, on an annual basis, one third of all tourists arriving to Croatia by plane fly Croatia Airlines.

For further information please visit www.croatiaairlines.com.

Book a flight with Croatia Airlines.

Joined Star Alliance Joined Star Alliance December 2004
Airports Served Airports Served 39
Aircraft Aircraft 12
Frequent Flyer Programme Frequent Flyer Programme Miles & More
Countries Served Countries Served 24
Hub Airport(s) Hub Airport(s) Zagreb
Sales Revenue (in US$) Sales Revenue (in US$) 271 MUSD
Employees Employees 1005
JUNE 2019

Covid 19 Travel Experience

Your experience with
Croatia Airlines

Check-in

Process: Special Process

Specification:

Additional Information:

"Passengers are requested to fill out the PLF (Passenger Locator Form) in advance or to bring a pencil with them. "

(Source: Croatia Airlines)

Boarding

Process: Special Process

Specification: By seat

Additional Information:

"Due to the situation, boarding shall start earlier than usually. Passengers board the aircraft in smaller groups (5-10 passengers). Business Class passengers and special category passengers shall board the aircraft first. Minimal distance of 2 meters should be kept in the passenger terminal and while boarding the aircraft."

(Source: Croatia Airlines)

 

De-Boarding

Process: Special Process

Specification: By seat

Additional Information:

"After the plane has landed, passengers should remain seated until cabin crew calls them to deplane in smaller groups. Minimal distance of 2 meters should be kept while exiting the aircraft and entering the passenger terminal with mandatory use of face coverings/masks."

(Source: Croatia Airlines)

Health Declaration

Required: No

Additional Information:

"Health declaration to be filled out only where requested by the state."

(Source: Croatia Airlines)

Temperature Checks

Required: No

Specification:

Additional Information:

Temperature checks implemented only where requested by the state.

(Source: Croatia Airlines)

COVID-19 Hand Luggage Restrictions

Status: Yes

Additional Information:

"We recommend that passengers adjust their hand baggage weight and amount to the current situation and transfer conditions – women’s handbags, smaller backpacks and laptop cases that can be carried on the shoulder are allowed. Larger hand baggage must be dropped off at the check-in desk."

(Source: Croatia Airlines)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"All passengers are required to bring and wear face masks/facial coverings on board all Croatia Airlines flights. Masks must be worn during the whole flight. Acceptable facial coverings include: double layer cotton face masks, surgical masks, filtering half masks with or without valve (FFP2/N95)."

(Source: Croatia Airlines)

Physical Distancing

Status: Yes

Specification: All seats available

Additional Information:

Social distancing shall be ensured during check-in and boarding process. Croatia Airlines will apply seating arrangement ensuring minimal physical distance between the passengers whenever possible.

(Source: Croatia Airlines)

Care Kits/Amenities

Status: Available

Availability: Antiseptic Wipes

Additional Information:

"Every passenger is given cleaning wipes on board the aircraft for wiping their seats (headrest, armrests, air supply nozzles…)."

(Source: Croatia Airlines)

Onboard Service

Type: Adjusted

Additional Information:

"Due to safety reasons our regular inflight services have been cancelled until further notice on all Croatia Airlines flights. Water is available on request."

(Source: Croatia Airlines)

Onboard Sales

Availability: Not available

Additional Information:

On board sales have been cancelled until further notice in order to minimize contact with cabin crew.

(Source: Croatia Airlines)

Cabin Sanitization

Type: Adjusted

Additional Information:

"Enhanced cleaning has been arranged on all our aircraft. Passengers and crew are equipped with cleaning wipes for additional disenfection. Aircraft are being disinfected regularly."

(Source: Croatia Airlines)

HEPA Filters used

Status: Yes

Additional Information:

"Passengers and crew breathe a mixture of fresh and recirculated air aboard the aircraft. The air is remixed with a fresh supply from the engines and run through HEPA filters. These are hospital quality filters which are able to trap particles as small as bacteria and viruses."

(Source: Croatia Airlines)

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