Member Airlines

Swiss

Swiss

Swiss International Air Lines (SWISS) serves 100 destinations in 44 countries all over the world) from its Zurich and Geneva hubs with a fleet of 94 aircraft.

As the airline of Switzerland, SWISS is a byword for traditional Swiss values. True to its roots, the company is dedicated to providing the highest possible quality in all its products and services. With its manageable medium size, SWISS is also optimally equipped to remain as close as possible to its customers and meet their individual needs. SWISS is committed on various fronts to the careful and sustainable use of natural resources, and regards a responsible attitude to the environment as an integral part of its corporate culture. As part of the Lufthansa Group and a member of Star Alliance, SWISS remains faithful to its mission of providing quality air services that link Switzerland with Europe and the world.

Book a flight with Swiss.

Joined Star Alliance Joined Star Alliance April 2006
Airports Served Airports Served >100
Aircraft Aircraft 90
Frequent Flyer Programme Frequent Flyer Programme Miles & More
Countries Served Countries Served 44
Hub Airport(s) Hub Airport(s) Zurich and Geneva
Sales Revenue (in US$) Sales Revenue (in US$) 5.3 BUSD
Employees Employees 9,000
JUNE 2019
Visit Airline Website Frequent Flyer Programme Baggage Allowance Booking Contacts Customer Relations

Download Swiss' mobile apps here

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Covid 19 Travel Experience

Your experience with
Swiss International Airlines

Check-in

Process: Regular Process

Specification: Self-service only

Additional Information:

"Online check-in.
Print your boarding pass at home and attach your baggage tag yourself.
Check your baggage using the Self Bag Drop machines. "

(Source: Swiss Airlines)

https://www.swiss.com/gr/EN/various/travel-briefing

Boarding

Process: Special Process

Specification: Contactless

Additional Information:

"Contactless boarding via our quick boarding gates
Boarding and de-boarding occurs via the jetties. Where this is not possible, boarding is done by deploying more busses to ensure that social distancing regulations are maintained."

(Source: Swiss Airlines)

https://www.swiss.com/gr/EN/various/travel-briefing

De-Boarding

Process: Special Process

Specification:

Additional Information:

"Boarding and de-boarding occurs via the jetties. Where this is not possible, boarding is done by deploying more buses to ensure that social distancing regulations are maintained.
Please practice social distancing while leaving the aircraft and wear your mask throughout your journey until exiting the destination airport"

(Source: Swiss Airlines)
 

https://www.swiss.com/gr/EN/various/travel-briefing

Health Declaration

Required: No information available

Additional Information:

Temperature Checks

Required: No information available

Specification:

Additional Information:

COVID-19 Hand Luggage Restrictions

Status: No information available

Additional Information:

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"Please bring your own mask along. Please note that face shields and FFP2 masks with valves are not allowed on board. Scarfs and other textiles are not accepted as substitutes. We can only accept exceptions to the mask obligation with a current (not older than 48 hours) negative PCR test result in addition to a medical certificate on the official SWISS form."

Official SWISS form: https://www.swiss.com/CMSContent/web/SiteCollectionDocuments/lx-medical-certificate-mask-en.pdf

(Source: Swiss Airlines)

https://www.swiss.com/gr/EN/various/travel-briefing

Physical Distancing

Status: Yes

Specification: Middle seat empty

Additional Information:

"Vacant neighbouring seat.
Where possible, neighbouring seats will be kept vacant."

(Source: Swiss Airlines)

https://www.swiss.com/gr/EN/various/travel-briefing

Care Kits/Amenities

Status: Available

Availability: Antiseptic Wipes

Additional Information:

"Providing guests with disinfectant wipes, cleaning the aircraft more frequently, presence of HEPA air filters across our entire fleet."

(Source: Swiss Airlines)

https://www.swiss.com/gr/EN/various/travel-briefing

Onboard Service

Type: Adjusted

Additional Information:

"Modified onboard service to reduce the frequency of physical contact between crew and guests
On very short flights (e.g. from Zurich to Munich), food and beverages will not be served in order to keep physical contact between crew and guests to a minimum. Normal beverage service will be carried out on European flights with a scheduled flight time in excess of 60 minutes. On our longest flights (e.g. from Zurich to Moscow), a light meal will be served. Despite changes to our service on long-haul flights, guests can look forward to our usual, wide-range of food and beverage offer."

(Source: Swiss Airlines)

https://www.swiss.com/gr/EN/various/travel-briefing

Onboard Sales

Availability: Not available

Additional Information:

"Temporary suspension of duty free sales."

(Source: Swiss Airlines)

https://www.swiss.com/gr/EN/various/travel-briefing

Cabin Sanitization

Type: Adjusted

Additional Information:

"More frequent cleaning of all aircraft in the SWISS fleet."

(Source: Swiss Airlines)

https://www.swiss.com/gr/EN/various/travel-briefing

HEPA Filters used

Status: Yes

Additional Information:

"Cleaning the aircraft more frequently, presence of HEPA air filters across our entire fleet."

(Source: Swiss Airlines)
 

https://www.swiss.com/gr/EN/various/travel-briefing
For more information, please visit  https://www.swiss.com/gr/EN/various/travel-briefing

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