Member Airlines

LOT Polish Airlines

LOT Polish Airlines

LOT Polish Airlines is a modern airline connecting Poland and Central-Eastern Europe with the world.

Every year we host on board our aircraft more than 7 million passengers, providing them with shortest and most comfortable journeys more than 80 destinations worldwide via Warsaw.

As the only airline in the region, we offer direct long-haul flights to New York, Chicago, Toronto, Beijing, Tokyo, Seoul as well as to Los Angeles and Newark, building our leadership position in East Central Europe.

Warsaw is an efficient and competitive transfer hub for Poland and Central-Eastern Europe. A well designed route network, fast transfers, convenient departure and arrival times, plus an optimal location in the center of Europe with user-friendly airport infrastructure.

We have spread our wings - our fleet is one of the youngest in Europe and we are the only airline to operate all long-haul flights with the most cutting-edge aircraft in the world - the Boeing 787 Dreamliner. We are also waiting for another aircraft to enrich our fleet in March 2018 – Boeing 787-9. In 2017, following growing demand in the short and medium haul markets, we expand our fleet with new aircraft types - Boeing 737-800 and Boeing 737 MAX 8.

Our passengers travel in the way they want. Thanks to a wide range of classes, fares, products and services, we offer them great freedom to plan their journey based on their favorite, most useful and helpful elements. This also makes us the first choice airline for a growing number of passengers in the region. Customer trust is also underlined by the numerous awards we receive every year.

LOT is all about people who are full of positive energy and the ability to successfully combine modernity with tradition. The best pilots, many of them renowned as world champions, professional cabin crews and ground staff serve our passengers every day with commitment and smiles. We are proud that we are building Poland’s most international brand together.

Book a flight with LOT.

Joined Star Alliance Joined Star Alliance October 2003
Airports Served Airports Served 90
Aircraft Aircraft 75
Frequent Flyer Programme Frequent Flyer Programme Miles & More
Countries Served Countries Served 50
Hub Airport(s) Hub Airport(s) Warsaw Chopin Airport
Sales Revenue (in US$) Sales Revenue (in US$) 1.51 BUSD
Employees Employees 1,690
JUNE 2019

Covid 19 Travel Experience

Your experience with
LOT Polish Airlines

Check-in

Process: Special Process

Specification: Self-service only/ Counters with plexiglass separators

Additional Information:

"For safety reasons we recommend online check-in. Due to the extended check-in time required due to new safety procedures, all passengers are requested to arrive at the airport earlier."

(Source: LOT Polish Airlines)

Boarding

Process: Special Process

Specification: Contactless/ By seat

Additional Information:

"Passengers are boarded and de-boarded according to their assigned seat number."

(Source: LOT Polish Airlines)

De-Boarding

Process: Special Process

Specification: By seat

Additional Information:

"Passengers are boarded and de-boarded according to their assigned seat number."

(Source: LOT Polish Airlines)

Health Declaration

Required: Yes

Additional Information:

"24h before your flight, you will be asked to fill in a health self-declaration form."

(Source: LOT Polish Airlines)

Temperature Checks

Required: Yes

Specification: Infrared/ Thermal Camera

Additional Information:

Infrared/Thermal camera at the entrance to the airport.

(Source: LOT Polish Airlines)

COVID-19 Hand Luggage Restrictions

Status: Yes

Additional Information:

"Depending on the class of travel passengers can bring on board:

  • LOT Business Class - 2 pieces each up to 9 kg
  • LOT Premium Economy (intercontinental flights) - 2 pieces, both up to 12 kg (1 piece max. 8 kg)
  • LOT Premium Economy (international flights) - 1 piece up to 8 kg
  • LOT Economy Class - 1 piece up to 8 kg 

Hand luggage must fit in the overhead shelf on board or under the preceding front passenger's seat."

(Source: LOT Polish Airlines)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"Ground handling staff and cabin crews serving passengers during the flight will be equipped with a range of protective measures, such as masks and gloves. All passengers travelling by LOT will be required to cover their mouths and noses with a mask throughout the flight."

(Source: LOT Polish Airlines)

Physical Distancing

Status: Yes

Specification: All seats available

Additional Information:

We do our best to seat travelers across the cabin,to create as much distance as possible. 

(Source: LOT Polish Airlines)

Care Kits/Amenities

Status: Available

Availability: Hand Sanitizer/ Antiseptic Wipes/ Gloves/ Mask

Additional Information:

"Offer the access to antibacterial agents and paid dispensers with protective masks and make it compulsory to cover up mouth and nose."

(Source: LOT Polish Airlines)

Onboard Service

Type: Adjusted

Additional Information:

"Beverages and snacks will be served in individual packages."

(Source: LOT Polish Airlines)

Onboard Sales

Availability: Available

Additional Information:

"To ensure more safety on board, we accept only credit card payments."

(Source: LOT Polish Airlines)

 

Cabin Sanitization

Type: Adjusted

Additional Information:

"All of our planes are regularly disinfected with a special biocide solution."

(Source: LOT Polish Airlines)

HEPA Filters used

Status: Yes

Additional Information:

"We use HEPA filters (High Efficiency Particulate-Air) on all our fleet. HEPA filters remove 99,99% of bacteria and viruses on board, as well as airborne dust and solid particles."

(Source: LOT Polish Airlines)

Important Notice:

Status:

Specification:

Additional Information:

"Passengers traveling to Cyprus, apart from registering at 
https://cyprusflightpass.gov.cy/
and generating a QR code confirming registration, are also required to present a document confirming a negative COVID-19 test result, performed by RT-PCR (smear), no later than 72 hours before departure"

(Source: LOT Polish Airlines)

 

Last Updated: