Member Airlines

Lufthansa

Lufthansa

Lufthansa is the biggest airline within the Lufthansa Group and is the first five stars Airline in Europe.

As one of the world's largest and most prestigious airlines, Lufthansa currently flies to 209 destinations in 74 countries on 4 continents. In the 2017 business year, the airline welcomed around 66.2 million passengers on board its flights.

Headquartered in Cologne and with hubs in Frankfurt/Main and Munich, Lufthansa employs more than 30,000 people. As an industry innovator, Lufthansa has long been committed to environmental care and sustainability, operating one of the most technologically-advanced and fuel-efficient fleet in the world. Its long-haul fleet includes the Boeing 747-8 and the Airbus A380. The airline is the largest European operator of the A380 and was also the launch customer for the new Boeing 747-8. With the arrival of the A350-900, Lufthansa welcomes a state-of-the-art newcomer to its fleet. The A350-900 is currently the world's most modern and most environmentally-friendly long-haul aircraft. It uses 25 percent less kerosene, produces 25 percent fewer emissions and is significantly quieter on take-off than comparable types of aircraft.

Lufthansa’s fleet currently consists of 357 aircraft. The airline will receive another 183 scheduled for delivery until 2025.

Book a flight with Lufthansa.

Joined Star Alliance Joined Star Alliance May 1997
Airports Served Airports Served 214
Aircraft Aircraft 351
Frequent Flyer Programme Frequent Flyer Programme Miles & More
Countries Served Countries Served 75
Hub Airport(s) Hub Airport(s) Frankfurt am Main, Munich
Sales Revenue (in US$) Sales Revenue (in US$) 15.9 EUR bn
Employees Employees 34,754
JUNE 2019

Covid 19 Travel Experience

Your experience with
Lufthansa

Check-in

Process: Regular Process

Specification:

Additional Information:

"Please check in for your flight via our digital and mobile services on our website or with the Lufthansa app."

(Source: Lufthansa)

Boarding

Process: Special Process

Specification: Contactless/ e-gates

Additional Information:

"Boarding by groups: wait until your boarding group is called.
Use our automatic boarding gates for contactless boarding."

(Source: Lufthansa)

De-Boarding

Process: Regular Process

Specification:

Additional Information:

"Please consider your fellow passengers and maintain social distancing upon leaving the aircraft."

(Source: Lufthansa)

Health Declaration

Required: Yes

Additional Information:

"At check-in, please confirm that within the past 14 days, you have not been in contact with anyone testing positive for Covid-19 nor tested positive yourself."

(Source: Lufthansa)

Temperature Checks

Required: No information available

Specification:

Additional Information:

COVID-19 Hand Luggage Restrictions

Status: Yes

Additional Information:

"Due to new regulations at the aviation security checkpoints in Germany, you are currently only allowed to carry one piece of hand luggage. Lufthansa has adapted our baggage regulations for you so that every piece of hand luggage that complies with the rules can now be checked in free of charge – even with a Light Fare."

(Source: Lufthansa)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"Wear your face mask at all times while on board, just as our crewmembers do."

(Source: Lufthansa)

Physical Distancing

Status: No

Specification: All seats available

Additional Information:

"The resulting excellent air quality, in combination with a face mask, offers so much protection that it is not essential to maintain minimum distances to passengers in neighboring seats. If the occupancy rate is low, seats will be allocated as widely as possible throughout the cabin."

(Source: Lufthansa)

Care Kits/Amenities

Status: Available

Availability: Antiseptic Wipes

Additional Information:

"Upon boarding we will provide you with disinfectant wipes. Please only use the disinfectant wipes provided by us for cleaning the surfaces in and around your seat."

(Source: Lufthansa)

Onboard Service

Type: Adjusted

Additional Information:

"In order to minimize contact between people on board, our current in-flight service has been adapted and simplified."

(Source: Lufthansa)

Onboard Sales

Availability: No information available

Additional Information:

Cabin Sanitization

Type: Adjusted

Additional Information:

"Our cabins will have been thoroughly cleaned before and after each flight."

(Source: Lufthansa)

HEPA Filters used

Status: Yes

Additional Information:

"Our air filters allow a complete air exchange within about three minutes."

(Source: Lufthansa)

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