Member Airlines

Ethiopian Airlines

Ethiopian Airlines

As flag carrier of Ethiopia, Ethiopian Airlines has become one of the continent’s leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for most years of its existence.

Ethiopian Airlines was established on December 21, 1945. As one of the pioneer African airlines, Ethiopian began operations, with DC-3/C-47 aircraft. It has now become one of Ethiopia’s major industries and an institution in Africa, operating a modern and environmental friendly fleet. It commands the lion’s share of the pan African network, including the only daily east-west flight across the continent.

Ethiopian’s network spans to Europe, North America, South America, Africa, Middle East and Asia, connecting cities across the globe. The airline is currently implementing its 15-year strategic plan called "Vision 2025" with the goal of becoming the leading aviation group in Africa. Ethiopian is proud to be a Star Alliance Member since December 2011.

Book a flight with Ethiopian Airlines.

Joined Star Alliance Joined Star Alliance December 2011
Airports Served Airports Served 126
Aircraft Aircraft 108
Frequent Flyer Programme Frequent Flyer Programme ShebaMiles
Countries Served Countries Served 75
Hub Airport(s) Hub Airport(s) Addis Ababa (main hub), Lomé (Togo),Lilongwe (Malawi), and Liège (Belgium- cargo hub)
Sales Revenue (in US$) Sales Revenue (in US$) 3.32 BUSD
Employees Employees 16,732
JUNE 2019

Covid 19 Travel Experience

Your experience with
Ethiopian Airlines

Check-in

Process: Special Process

Specification: Contactless kiosks

Additional Information:

We use kiosks and human check-in as well with QR code touchless approach. We do not deploy plexi-glass separators at check-in counters.

(Source: Ethiopian Airlines)

Boarding

Process: Special Process

Specification: Contactless

Additional Information:

We use QR Codes. Staggered back to front boarding approach shall be followed.

(Source: Ethiopian Airlines)
 

De-Boarding

Process: Special Process

Specification: By seat

Additional Information:

Staggered front to back deboarding approach shall be followed.

(Source: Ethiopian Airlines)

Health Declaration

Required: Yes

Additional Information:

(Source: Ethiopian Airlines)

Temperature Checks

Required: Yes

Specification: Infrared

Additional Information:

All Passengers are required to undergo a temperature check. Medics stationed at Addis Ababa Bole International Airport and carry out continuous health screenings 24/7. Our flight crew are also equipped with all safety equipment they need to protect themselves and passengers from possible infection.

(Source: Ethiopian Airlines)
 

COVID-19 Hand Luggage Restrictions

Status: Yes

Additional Information:

Hand luggage allowance is included in the check-in baggage allowance. Passengers are not permitted to carry hand luggage into cabin.

(Source: Ethiopian Airlines)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

All of our aircrafts are equipped with biohazard kits and we have gloves, hand sanitizer and face masks to keep our staff and crew safe.

(Source: Ethiopian Airlines)

Physical Distancing

Status: Yes

Specification: All seats available

Additional Information:

As per IATA recommendation, passengers shall be required to wear face masks but middle seat shall not be left empty.

(Source: Ethiopian Airlines)

Care Kits/Amenities

Status: Available

Availability: Hand Sanitizer

Additional Information:

Hand sanitizer is available in our airports, lounges and on aircraft.

(Source: Ethiopian Airlines)

Onboard Service

Type: Adjusted

Additional Information:

(Source: Ethiopian Airlines)

Onboard Sales

Availability: Not available

Additional Information:

(Source: Ethiopian Airlines)

Cabin Sanitization

Type: Adjusted

Additional Information:

On all aircraft departing from its hub in Addis, Ethiopian Airlines has implemented enhanced cleaning and complete disinfection of all cabins as a precaution.
Ethiopian uses an approved chemical that is proven to kill viruses and germs, leaves a long-lasting protective coating against new contamination of viruses, bacteria and fungi on surfaces, and is eco-friendly.

(Source: Ethiopian Airlines)
 

HEPA Filters used

Status: Yes

Additional Information:

"All of Ethiopian’s aircraft are fitted with HEPA cabin air filters which are proven to filter out 99.97% of viruses"

(Source: Ethiopian Airlines)

Important Notice

Status:

Specification:

Additional Information:

"Passengers shall fulfill the following requirements to be accepted on flight to Kenya.
A PCR COVID-19 Negative certificate, which will not be >96hrs upon their arrival at Kenya. 
Except those from the below mentioned countries who does not need quarantine, passengers from all the rest countries are subject to mandatory quarantine and shall fill.

NBO destined passengers shall fill the online Travelers Health Surveillance Form on this link:
https://ears.health.go.ke/airline_registration/

Russian Federation:
All foreign citizens arriving to Russia must provide a medical documents (in Russian or English language) confirming the negative result of laboratory testing of the material on COVID-19 by polymerase chain reaction ( PCR), selected no earlier than three calendars days before arrival on the territory of the Russian Federation."

(Source: Ethiopian Airlines)

For more information on other countries, please visit the link below:

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