Member Airlines

Copa Airlines

Copa Airlines was founded in Panama in 1947.

Copa Airlines and Copa Airlines Colombia, subsidiaries of Copa Holdings, are the leading airlines in Latin America for passengers and cargo. Copa Airlines currently offers service in 75 destinations in 31 countries, in North, Central and South America and the Caribbean. Throughout 70 years of uninterrupted operations, they have managed to make the Hub of the Americas, located in Panama, into the leading hub of the continent and connecting passengers quickly and efficiently all over the continent.

Copa Airlines has been rewarded thanks to its punctuality close to 90%, one of the best indicators in the industry. Thanks to this punctuality, Copa Airlines has been recognized by FlightStats, for the fifth year in a row, as the most punctual airline in Latin America, and by the Official Airline Guide (OAG) as the fourth most punctual airline in the world, for its results obtained in 2017. In 2016, the company got the award as the "Leading Airline of Mexico and Central America" by the World Travel Awards. Copa was also awarded with two Skytrax awards as "Best Airline of Central America and the Caribbean" and "Best Airline Personnel in Central America".

Copa Airlines’ main hubs and destinations include Panama City, Bogota, Miami, Orlando, Cancun and Sao Paulo.

Book a flight with Copa Airlines.

	Joined Star Alliance	June 2012
	Airports Served	81
	Aircraft	104
	Frequent Flyer Programme	ConnectMiles
	Countries Served	33
	Hub Airport(s)	Panama
	Sales Revenue (in US$)	2.68 BUSD
	Employees	9,204

JUNE 2019

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Covid 19 Travel Experience

Your experience with
Copa Airlines

Check-in

Process: Regular Process

Specification: Contactless kiosks/ Counters with plexiglass separators

Additional Information:

"Do Web Check-In and download your mobile boarding pass.
Kiosks will be arranged in a way that allows social distancing between passengers.
Kiosks will be disinfected on an ongoing basis, and they will be equipped with a hand sanitizer dispenser so you can clean your hands after using them."

(Source: Copa Airlines)

https://www.copaair.com/en/web/ca/coronavirus-updates

Boarding

Process: Special Process

Specification: Contactless/ By seat

Additional Information:

"Flights will be boarded by groups, from back to front. We will call each group separately to minimize the number of passengers in line.
To limit physical interaction, at airports that have electronic scanners, you will need to self-board by placing your boarding pass on the scanner and showing your passport to the boarding agent."

(Source: Copa Airlines)

https://www.copaair.com/en/web/ca/coronavirus-updates

De-Boarding

Process: Special Process

Specification: Front-door only

Additional Information:

"We will disembark from front to back to reduce contact between passengers."

(Source: Copa Airlines)

https://www.copaair.com/en/web/ca/coronavirus-updates

Health Declaration

Required: Yes

Additional Information:

All travelers will be required to fill in a health declaration at check-in.

(Source: Copa Airlines)

Temperature Checks

Required: Yes

Specification: Infrared

Additional Information:

Each passenger's temperature will be checked. Social distance must be kept in all queues and once onboard the aircraft , must
remain in their assigned seat.

(Source: Copa Airlines)

COVID-19 Hand Luggage Restrictions

Status: Yes

Additional Information:

"Make sure you comply with the permitted measurements and weight of your carry-on baggage.
You may bring one carry-on bag and one personal item with you. We ask you to pack your carry-on bag light enough so that you can lift it up and store it in the overhead bin without assistance."

(Source: Copa Airlines)

https://www.copaair.com/en/web/ca/coronavirus-updates

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"The use of face mask is mandatory in some airports, at Copa Club and during the flight."

(Source: Copa Airlines)

https://www.copaair.com/en/web/ca/coronavirus-updates

Social Distancing

Status: Yes

Specification: All seats available

Additional Information:

"To the extent of possible, the aisle seats in the last three rows of the aircraft will be kept unoccupied, for the comfort of passengers waiting to use the lavatory and passengers seated in those rows.
Crew members will use the lavatory at the front of the cabin."

(Source: Copa Airlines)

https://www.copaair.com/en/web/ca/coronavirus-updates