Member Airlines

Air China

Air China

Air China Limited (Air China) is the national flag carrier of China and a leading provider of passenger, air cargo and airline-related services and products in China.

Its operational headquarters is in Beijing, a major domestic and international hub in China. It also provides airline-related services, including aircraft maintenance, ground handling services in Beijing, Chengdu, and other locations. As of June 30, 2018, the Group operated a fleet of 662 aircraft with an average age of 6.74 years, while the Company operated a fleet of 397 aircraft with an average age of 6.76 years. Passenger traffic routes have reached 434, including 109 international, 17 regional and 308 domestic routes. The Company’s network covered 42 countries and regions globally and 189 cities, including 69 international, 4 regional and 116 domestic cities. Through the Star Alliance, the Company’s route network extends to 1,317 destinations in 193 countries. Air China is listed on the Stock Exchanges of Hong Kong, London and Shanghai. For further details, please visit Air China’s website

Book a flight with Air China.

Joined Star Alliance Joined Star Alliance December 2007
Airports Served Airports Served 189
Aircraft Aircraft 397
Frequent Flyer Programme Frequent Flyer Programme PhoenixMiles
Countries Served Countries Served 42
Hub Airport(s) Hub Airport(s) Beijing, Chengdu, Shanghai
Sales Revenue (in US$) Sales Revenue (in US$) 5.99 BUSD
Employees Employees 29,429
JUNE 2019

Covid 19 Travel Experience

Your experience with
Air China

Check-in

Process: Special Process

Specification:

Additional Information:

Online and kiosk check-in for all international flights are suspended.
Airport staff will check all passengers' body temperature before checking in.
Airport staff will check all passenger's international version of health QR code before checking in (apply for Chinese citizens Only).
All passengers taking flights from Moscow, Karachi and Islamabad need to provide a valid nucleic acid testing (for COVID-19) cetificate before checking in.

(Source: Air China)

Boarding

Process: Special Process

Specification:

Additional Information:

Airport staff will check all passengers' body temperature before boarding.
All passengers need to complete hand cleaning with hand sanitizer or disinfectant wipes provided by Air China at the boarding gate.

(Source: Air China)

De-Boarding

Process: Special Process

Specification:

Additional Information:

All passengers need to go through health screening upon arrival in mainland China and follow the instructions from the local health officials at the airport.

(Source: Air China)

Health Declaration

Required: Yes

Additional Information:

"Starting from April 8, 2020, passengers who have purchased tickets need to log in the international version of the health QR code in the Wechat mini program to fill in their personal information, daily health status and travel history. The information can be filled in by others under special circumstances."

(Source: International Cooperation and Service Centers - http://www.icscc.org.cn/content/details_49_3344.html)

"All passengers need to fillout the HEALTH DECLARATION FROM ON EXIT/TRY before arrival in mainland China according to the requirement of General Administration of Customs,P.R.China."

(Source: General Administration of Customs, P.R. China)

Temperature Checks

Required: Yes

Specification: Infrared

Additional Information:

"Cabin crew will check all passengers' body temperature during the flight. Air China has established special procedure to handle the suspicious case onbaord. "

(Source: Air China)

COVID-19 Hand Luggage Restrictions

Status: Yes

Additional Information:

"Each carry-on must be no greater than 55 cm in length, 40 cm in width and 20 cm in height.

Weight

First Class and Business Class passengers may bring 2 items of carry-on baggage, neither of which may exceed 8 kg.

Passengers in other classes may bring 1 item of carry-on baggage not exceeding 5 kg. Passengers must ensure that their carry-on luggage can fit in the luggage compartment."

(Source: Air China)

Face Masks

Status: Mandatory

Specification: Passenger/ Crew

Additional Information:

"You should wear a mask whether you are at the airport or in the aircraft cabin.
Flight attendants receive masks and register for temperature checking."

(Source: Air China)

Physical Distancing

Status: Yes

Specification: All seats available

Additional Information:

"It is recommended that passengers maintain a social distance of more than 1 meter during check-in and boarding.
If possible,Air China will keep the load factor of flights from high-risk countries or regions under 75%.
Air China will reserve the last three rows of seats of economy class as emergency isolation area on all international flights."

(Source: Air China)

Care Kits/Amenities

Status: Available

Availability: Hand Sanitizer/ Antiseptic Wipes

Additional Information:

All passengers need to complete hand cleaning with hand sanitizer or disinfectant wipes provided by Air China at the boarding gate.
It’s also recommended that all passengers should bring their own masks, gloves, hand sanitizer (less than 100ml), antiseptic wipes, and warm clothing when boarding.

(Source: Air China)

Onboard Service

Type: Adjusted

Additional Information:

Air China has recently adjusted its on-board catering and aircraft supply service provisioning plans to maximize the use of disposable dining utensils, and has also intensified the cleaning and effective disinfection of non-disposable appliances;High-risk flights: Except for special needs, catering service should not be provided onboard.

(Source: Air China)

Onboard Sales

Availability: Not available

Additional Information:

(Source: Air China)

Cabin Sanitization

Type: Adjusted

Additional Information:

"Air China has stepped up the frequency of disinfection across the fleet

During every plane's post-flight cleaning, preventive disinfection is carried out on everything passengers and crew members may have touched, including the cockpit, cabin tables, seat armrests, window shades, luggage racks, lavatories, etc."

(Source: Air China)

HEPA Filters used

Status: Yes

Additional Information:

"In the air-conditioning systems of all civil passenger planes, the recirculation system is equipped with high-efficiency particulate air (HEPA) filters."

(Source: Air China)

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