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Career Opportunities

Star Alliance headquarters, formally incorporated in Germany as Star Alliance Services GmbH offers exciting permanent career opportunities and six-twelve month internships at our headquarters in Frankfurt. These provide a great work experience and a springboard into the aviation industry.

 

How to apply

Please send your CV and covering letter, mentioning the vacant position, by e-mail to hr@staralliance.com. Our human resources team will get in touch with you as soon as possible.

Please note the following:

  • The working language at Star Alliance HQ is English, so please submit your application in English language.
  • We only handle recruitment for Star Alliance HQ, which is based in Frankfurt, Germany. If you wish to work for one of our member airlines, please contact them directly.
  • Star Alliance does not itself operate flights. We therefore have no openings for cabin crew, pilots or ground staff.

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angle-left Internship Membership and Compliance

Internship at Star Alliance

An internship at Star Alliance, the world’s largest airline alliance, will help you make the leap into the international business world. Through project work in one of our departments you will gain insights into our daily operations and in addition become familiar with the airline industry. With numerous member airlines from all over the world as our customers we will give you an opportunity to work in an international and culturally diverse business environment with English as the official business language.

We currently offer the following vacancy:

 

Internship Membership and Compliance

 

Internship Facts:

  • Start date:        As soon as possible
  • Duration:          6 months, extension to 12 months possible
  • Location:          Frankfurt, Germany

 

This internship is placed in the Membership Department at Star Alliance Services GmbH which is responsible for the ongoing liaison with the member airlines, the Alliance communication tool as well as the quality management of the Alliance. The department further maintains the membership portfolios and manages the integration process of new member carriers.

 

Internship Tasks:

  • Participate in the day to day communication with the 28 member carriers of Star Alliance
  • Contribute to the Alliance-wide quality measurement and compliance activities of the Star Alliance membership requirements
  • Support the planning, organization, reporting and follow-up of member carrier audits covering areas such as Marketing and Branding, Loyalty, Customer Experience, Airport Services and Information Technology
  • Contribute to the Alliance quality strategy, efficiency of measurements and enhancements of quality and compliance concepts
  • Develop and manage the collaboration tool which keeps the member carriers and Star HQ connected: on-site support to internal users and conference calls with member airlines, compile enhancements, recommendations and feedback, develop operation manuals and training materials, offer training to new users as well as provide input on strategy.

 

Internship Requirements:

  • University student or recent graduate in relevant areas, such as business administration or international management, aviation management
  • General interest in and knowledge about the airline industry – previous experience is a plus
  • Fluent in English, both verbally and written
  • Excellent knowledge of MS Office
  • Ideally experience working with websites, intranets or web-based user experience (UX), related knowledge of product and project management is an advantage
  • Ability to work independently and high willingness to learn new things
  • Intercultural and interpersonal communication skills and team spirit
  • Valid work permit for Germany

 

Interested? Then give us the opportunity to get to know you and submit your letter of interest and CV in English, as well as your earliest possible starting date to hr@staralliance.com

For general information on Star Alliance please refer to www.staralliance.com.