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Changi Airport (SIN)

Contacts:

PO Box 1 Singapore 918141

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Covid 19 Travel Experience

Your experience at
Singapore [SIN]

Health Declaration

Required: Yes

Specification: Electronic

Touch Points:

Additional Information:

"From 24 Jan 11.59pm, all travellers, including Singaporeans and Permanent Residents, must take a Covid-19 Polymerase Chain Reaction (PCR) test upon arrival in Singapore. Travellers should register and pre-pay for their on-arrival Covid-19 PCR test before departing for Singapore. Existing stay-home notice requirements will continue to be in place.

As Singapore progressively reopens amid the Covid-19 pandemic, Singapore has implemented special travel arrangements with the following countries/ regions to facilitate travel while safeguarding public health:"

Air Travel Pass (ATP)

For short-term visitors  

Fast Lane & Reciprocal Green Lane (RGL)

For business or official travellers

  • Australia
  • Brunei Darussalam
  • Mainland China
  • New Zealand
  • Taiwan
  • Brunei Darussalam
  • China

 

(Source: Singapore Changi Airport)

Temperature Checks

Required: Yes

Specification:

Touch Points:

Additional Information:

"All arriving, transit and departing passengers at Changi Airport, and staff entering the transit area, are subject to temperature screening.

Anyone who is febrile or who appears unwell will be referred to a doctor on duty."

(Source: Singapore Changi Airport)

Face Masks

Status: Mandatory

Specification: Passenger/ Airport Personnel

Touch Points:

Additional Information:

"All passengers, air crew and airport staff must wear a mask at all times at Changi Airport. In addition, all passengers and crew members must also wear a mask for the entire duration of their flight to and from Changi Airport."

(Source: Singapore Changi Airport)

Hand Sanitizers

Status: Available

Touch Points:

Additional Information:

"There are more than 1,200 hand sanitisers available across all terminals and Jewel Changi Airport, from check-in rows to gate holdrooms."

(Source: Singapore Changi Airport)

Physical Distancing Rules

Status: Mandatory

Specification:

Touch Points:

Additional Information:

"Passengers, air crew and airport staff must observe safe distancing, and adhere to the floor markers around the airport such as at F&B outlets, check-in kiosks, security screening, immigration halls and baggage claim halls."

(Source: Singapore Changi Airport)

Lounge

Status: Some Lounges Open

Additional Information:

Check-in

Process: Special Process

Specification: Self-service only/ Contactless kiosks/ Counters with plexiglass separators

Additional Information:

"FAST check-in kiosks and bag-drop machines are fitted with proximity sensors so passengers will not need to touch the screens to check-in or to drop off their bags. Passengers just need to point their finger close to the screen to make their selections. 

Acrylic screens at check-in counters help protect passengers and airport staff."

(Source: Singapore Changi Airport)

Boarding

Process: Special Process

Specification: Contactless/ Biometric/ By seat

Additional Information:

"Auto-clearance immigration lanes are being upgraded with a new biometric system that uses face and iris recognition technology to match passengers with their travel documents. This replaces the need for traditional fingerprint-scanning."

(Source: Singapore Changi Airport)

De-Boarding

Process: Special Process

Specification: By seat/ Front-door only

Additional Information:

"Passengers who do not have a connecting flight will disembark the aircraft first, regardless of their cabin class. Do be patient and practise safe distancing at all times. Even if your transit time is short, there is no need to rush. An usher will be waiting for you to ensure that you get to your connecting flight on time. "

(Source: Singapore Changi Airport)

Baggage Reclaim

Process: Regular Process

Additional Information:

(Source: Singapore Air)

COVID-19 Testing

Status: No

Specification: PCR Swab Test

Touch Points:

Additional Information:

For business travellers requiring a pre-departure COVID-19 swab testing, you can book an appointment through Raffles Connect. Travellers to China can also have the IgM antibody test done at any of the pre-departure swab clinics.

For more information about COVID-19 testing, please visit COVID-19 Tests.
Costs of the COVID-19 tests are available on the Raffles Connect app.

(Source: Raffles Medical Group)

Last Updated:

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