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Changi Airport (SIN)

Contacts:

PO Box 1 Singapore 918141

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Covid 19 Travel Experience

Your experience at
Singapore [SIN]

Health Declaration

Required: Yes

Specification: Electronic

Touch Points:

Additional Information:

"All travellers entering Singapore, including Singapore Citizens, Permanent Residents and Long-Term Pass (LTP)/ In-Principle Approval (IPA) holders, must submit a health declaration before proceeding with immigration clearance. They will have to do so via the SG Arrival Card (SGAC) e-Service, or the mobile application that can be downloaded for free from Apple AppStore and Google Play."

(Source: Singapore Changi Airport)

Temperature Checks

Required: Yes

Specification:

Touch Points:

Additional Information:

"Passengers on all arrival flights at Changi Airport are subject to temperature screening. Healthcare teams will be at the aerobridges for selected flights to identify passengers who look unwell because fever may not be present for all cases. ."

(Source: Singapore Changi Airport)

Face Masks

Status: Mandatory

Specification: Passenger/ Airport Personnel

Touch Points:

Additional Information:

"All passengers, air crew and airport staff must wear a mask at all times at Changi Airport. In addition, all passengers and crew members must also wear a mask for the entire duration of their flight to and from Changi Airport."

(Source: Singapore Changi Airport)

Hand Sanitizers

Status: Available

Touch Points:

Additional Information:

"There are more than 1,200 hand sanitisers available across all terminals and Jewel Changi Airport, from check-in rows to gate holdrooms."

(Source: Singapore Changi Airport)

Physical Distancing Rules

Status: Mandatory

Specification:

Touch Points:

Additional Information:

"Passengers, air crew and airport staff must observe safe distancing, and adhere to the floor markers around the airport such as at F&B outlets, check-in kiosks, security screening, immigration halls and baggage claim halls."

(Source: Singapore Changi Airport)

Lounge

Status: Some Lounges Open

Additional Information:

Check-in

Process: Special Process

Specification: Self-service only/ Contactless kiosks/ Counters with plexiglass separators

Additional Information:

"Acrylic screens at check-in counters help protect passengers and airport staff."

(Source: Singapore Changi Airport)

Boarding

Process: Special Process

Specification: Contactless/ Biometric/ By seat

Additional Information:

"Auto-clearance immigration lanes are being upgraded with a new biometric system that uses face and iris recognition technology to match passengers with their travel documents. This replaces the need for traditional fingerprint-scanning."

(Source: Singapore Changi Airport)

De-Boarding

Process: Special Process

Specification: By seat/ Front-door only

Additional Information:

"Passengers who do not have a connecting flight will disembark the aircraft first, regardless of their cabin class. Do be patient and practise safe distancing at all times. Even if your transit time is short, there is no need to rush. An usher will be waiting for you to ensure that you get to your connecting flight on time. "

(Source: Singapore Changi Airport)

Baggage Reclaim

Process: Regular Process

Additional Information:

(Source: Singapore Air)

COVID-19 Testing

Status: No

Specification:

Touch Points:

Additional Information:

(Source: Singapore Air)

Last Updated:

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