Faqs
Frequently Asked Questions
Get fast answers to your questions about Star Alliance and our products including Round the World and Circle Pacific fares. Please check our FAQs first. If you do not find an answer, you will be guided to our Help Desk.
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Round the World Fare
Who can travel with the Star Alliance Round the World Fare?
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On which Star Alliance flights is the Round the World Fare valid?
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In how many countries is the Round the World Fare valid?
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How many flight coupons does the Round the World Fare include?
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How long is the Star Alliance Round the World Fare valid?
Your travel may last up to 12 months after departure on your first flight.
The last intercontinental flight of your itinerary must depart no earlier than 10 days after your first intercontinental flight departs. However, the minimum stay is 3 days if the purchased cabin class is Economy Regular.
If your journey starts in Australia or New Zealand:
The last international flight of your itinerary must depart no earlier than 7 days after your first international flight departs, if the purchased cabin class is Special Economy or Premium Economy. No minimum stay is required if the purchased cabin class is First or Business.
If your journey starts in Europe:
The last intercontinental flight of your itinerary must depart no earlier than 10 days after your first intercontinental flight departs. However, the minimum stay is 3 days if the purchased cabin class is Economy Regular.
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Where can I depart and terminate my routing with the Round the World Fare?
Your itinerary may reflect travel greater than Round the World provided it is not via the point of origin and still terminates in the country of origin.
Your itinerary must include only one transatlantic and only one transpacific crossing. Such intercontinental sector may be a surface sector provided the mileage for any land segments is included in the total mileage calculation. In the entire journey not more than one crossing is permitted between Europe, Middle East, Africa and Asia, Pacific.
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Is it necessary to plan all flights of the Round the World Fare in advance?
There is an exception for journeys originating in Europe: Reservations must be made at least 24 hours prior to departure for sectors up to and including the first intercontinental sector. Subsequent segments of your journey may be booked at any time.
Further exceptions may apply.
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In which cabin classes is the Star Alliance Round the World Fare available?
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How much does the Star Alliance Round the World Fare cost?
Special Economy fares are not applicable if your journey starts in Japan.
Fares apply only if the Round the World ticket is purchased before your departure. The fare must be shown on your ticket.
Please contact any Star Alliance member ticketing office or your travel agent for details or use the Star Alliance Book and Fly tool to plan and book your trip.
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Does the Round the World fare offer discounts for children?
Children (2-11years) are charged 75% of the available adult fare plus applicable fees, taxes and surcharges. A proof of age is required.
The first infant under 2 years of age, not occupying a seat, pays 10% of the applicable adult fare plus respective fees, taxes and surcharges. Only one infant not occupying a seat is allowed per adult passenger. Infants occupying a seat pay 75% of the adult fare plus applicable fees, taxes and surcharges. Proof of age is required at time of ticketing and check-in. If an infant turns 2 during the trip, passenger may not travel as an infant and instead must occupy a seat priced at a child fare for entire journey.If a child turns 12 during the trip, passenger may not travel as a child and instead must occupy a seat priced at a adult fare for the entire journey.
Children and infants must be accompanied on all sectors in the same cabin by a Star Alliance Round the World Fare adult passenger paying the full Round the World Fare.
An infant discount is offered, however online booking of infants is not supported.
You are welcome to make an infant booking with our call centres.
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What is a stopover and how many stopovers does the Round the World Fare permit?
A stopover is a stay of more than 24 hours. The Round the World Fare requires in general at least 2 stopovers and permits a maximum of 15 stopovers. The Round the World Special Economy Fare requires at least 3 stopovers and permits a maximum of 5 stopovers.
No more than 3 stopovers are permitted in any one country worldwide, except in contiguous USA where 5 stopovers are allowed for travel not starting in USA or Canada.
The Round the World Fare allows only one stopover per city. The maximum number of stopovers within certain regions may be limited.
Further exceptions may apply which have been outlined in the Round the World Terms and Conditions.
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What is a transfer and how many transfers are permitted?
The number of international transfers is limited to 4 in any country except in the country of origin, where not more than 2 domestic transfers and not more than 2 international transfers are permitted.
Exception: If travel starts in USA/Canada/Thailand/Norway, no more than 4 domestic transfers and no more than 4 international transfers are permitted in the country of origin.
Travel through the city of origin is not permitted.
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Does the Round the World Fare permit intermediate non-air-transportation sectors, so-called surface sectors?
The mileage for surface sectors must be included in the maximum permitted mileage calculation. Not more than 5 surface sectors are permitted. Surface sectors between cities and surface sectors between airports in multiple airport cities require a separate coupon.
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What is the free baggage allowance?
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Can I collect miles when using the Star Alliance Round the World Fare?
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Whom do I contact to book a Star Alliance Round the World Fare Ticket?
You can plan, book and buy your Round-the-World ticket easily with the Star Alliance Book and Fly tool on http://www.staralliance.com/book-fly
You can also contact the reservation centre of any of the Star Alliance member airlines or your local travel agent to purchase your Round-the-World ticket.
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