Perspectives de carrière

L'administration centrale de Star Alliance officiellement constituée en Allemagne en tant que Star Alliance Services GmbH propose des perspectives de carrière intéressantes en plus de stages de six à douze mois à notre siège social de Francfort. Vous aurez la chance de travailler avec des personnes remarquables et de profiter de ce tremplin par excellence pour le secteur de l'aviation.

How to apply

Veuillez faire parvenir votre CV accompagné d'une lettre de motivation mentionnant le poste offert, par courriel à hr@staralliance.com. Un membre de l'équipe des ressources humaines prendra contact avec vous aussitôt que possible.

Comment postuler

Veuillez tenir compte des points suivants :

  • La langue de travail privilégiée au siège social de Star Alliance est l'anglais. Veuillez soumettre votre candidature en anglais.
  • Nous prenons en charge l'ensemble du processus d'embauche pour le siège social de Star Alliance situé à Francfort en Allemagne. Si vous souhaitez travailler pour l'un de nos transporteurs membres, veuillez prendre contact avec eux directement.
  • Star Alliance n'exploite pas de vols. Aucun poste de pilote ou de membre d'équipage de cabine ou de personnel au sol n'est offert.
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Internship Loyalty

 

  

Internship at Star Alliance

An internship at Star Alliance, the world’s largest airline alliance, will help you make the leap into the international business world. Through project work in one of our departments you will gain insights into our daily operations and in addition become familiar with the airline industry. With numerous member airlines from all over the world as our customers we will give you an opportunity to work in an international and culturally diverse business environment with English as the official business language.

We currently offer the following vacancy:

 

Internship Loyalty

 

Internship Facts

  • Start date:       14 February 2018
  • Duration:          6 months, extension to 12 months possible
  • Location:          Frankfurt, Germany

 

Internship Tasks

  • Understanding the basic framework of Frequent Flyer Program partnerships and premium benefits in the Alliance arena.
  • Support the Loyalty team in managing Loyalty lifecycle products by tracking carrier performance results, producing regular summary presentations and following up with relevant stakeholders.
  • Support the planning and execution of Star Alliance loyalty projects to improve current processes and enhance loyalty products.
  • Support development of global Alliance Frequent Flyer Programme initiatives, conduct benchmark studies amongst Star Alliance members and beyond, analyse and review results; communication and liaison with member carriers globally.
  • Support audits of member airlines for Loyalty requirements; follow up on action plans to remediate non-compliance issues.
  • Assist in market research activities with high value international travellers and coordinate communication internally and with relevant external agencies.
  • Responsible for continuous maintenance of centralized Loyalty documents of all Star Alliance member carriers.
  • Support in other agreed daily activities of the Business Unit Customer Experience.

 

Internship Requirements

  • Ongoing or recently completed studies in the field of Marketing / Business Administration / Tourism Management or equivalent
  • Fluent in written and spoken English
  • Basic loyalty background and experience is an asset
  • Very good knowledge of MS Office (Word, Excel, PowerPoint)
  • Good verbal and written communication skills
  • Team spirit and proactivity
  • International cultural awareness
  • Creative thinker, willing to take initiative
  • Valid work permit for Germany

 

Interested? Then give us the opportunity to get to know you and submit your letter of interest and CV in English, as well as your earliest possible starting date by 14 January 2018 to hr@staralliance.com.

For general information on Star Alliance please refer to www.staralliance.com.