Internship at Star Alliance

An internship at Star Alliance, the world’s largest airline alliance will help you make the leap into the international Business World. Through project work in one of our departments you will get an insight into our daily operations and in addition become familiar with the airline industry. With numerous member airlines from all over the world as our customers we will give you an opportunity to work in an international and cultural diverse business environment with English as the official business language. We have the following vacancy:

Internship: E-Services, Customer Experience and Technology


Internship Facts:

  • Begin: November 2014
  • Duration: 6 months, extension to 12 months possible
  • Location: Frankfurt Airport Center, Frankfurt/Main, Germany


Internship Tasks Include:

  • Supports updates of all Star Alliance digital channels, including creation of selected site content, working with creative agencies for specialized content, and translation management
  • Responsible for all daily operations and maintenance activities of the Star Alliance web site; primary point of contact for vendor coordination, task management, prioritization and delivery
  • Coordinates directly with internal stakeholders, as well as member airline counterparts, for work requests, planning and delivery
  • Support consumer and internal websites’ content maintenance and updates
  • Support internal systems and information sourcing updates
  • Development of key reports & analysis, e.g. site visits/usage, user behaviour, devices, etc.
  • Ownership of selected e-services projects, as determined by the Manager, E-Services
  • Supports strategic market initiatives which will result in application to the digital products, i.e. promotions/activities
  • Support audits of member airlines, with regards to compliance to Star Alliance membership requirements, specifically for the digital channels
  • Support for the Star Alliance on-line booking tools, including report generation, member airline coordination and ad-hoc tasks, as determined by the respective Manager


Internship Requirements:

  • University degree with a specialisation in on-line/digital and/or Marketing
  • Fluent in written and spoken English
  • One of the website’s foreign language knowledge an advantage
  • Website / CMS knowledge or experience
  • Very good knowledge of MS Office (PowerPoint, Excel, Word)
  • International Cultural awareness
  • Team spirit
  • Creative thinker, willingness to take initiative
  • Valid Work Permit for Germany


Let us get to know you and submit your letter of interest, CV and relevant reference letters, as well as your possible starting date to:
For general information on the Star Alliance network, please visit


Liens utiles
  • Adria Airways
  • Aegean Airlines
  • Air Canada
  • Air China
  • Air New Zealand
  • ANA
  • Asiana Airlines
  • Austrian
  • avianca
  • Brussels Airlines
  • copa Airlines
  • Croatia Airlines
  • Ethiopian Airlines
  • EVA Air
  • LOT Polish Airlines
  • Lufthansa
  • Scandinavian Airlines
  • Shenzhen Airlines
  • Singapore Airlines
  • South African Airways
  • TAP Portugal
  • THAI
  • Turkish Airlines
  • United