Ofertas de empleo

La oficina central de Star Alliance, asentada formalmente en Alemania como Star Alliance Services GmbH, ofrece atractivas ofertas de trabajo permanente y pasantías de seis y doce meses en nuestras oficinas de Frankfurt. Ofrecen una gran experiencia laboral y un trampolín para comenzar en la industria de la aviación.

How to apply

Envía tu CV y carta de presentación por correo electrónico a hr@staralliance.com, especificando el Puestos vacantes al que gustas aplicar. Nuestro equipo de recursos humanos se pondrá en contacto contigo lo antes posible.

Cómo aplicar

Por favor, ten en cuenta que:

  • El idioma de trabajo en Star Alliance es el inglés. Así que, por favor, envía tu solicitud en inglés.
  • Solo gestionamos las ofertas de trabajo de la oficina central de Star Alliance, situada en Frankfurt, Alemania. Si lo que deseas es trabajar para alguna de nuestras líneas aéreas miembro, por favor, contacta directamente con ellas.
  • Star Alliance no es un operador aéreo. Por lo que no tenemos puestos abiertos para tripulante de cabina, pilotos ni personal de tierra.
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Manager Information Technology

Star Alliance Services GmbH based in Frankfurt, is the full time organization that coordinates Star Alliance activities and manages joint projects on behalf of the world’s largest airline alliance.
We are searching for a

 

Manager Information Technology
 

Working together with all business units in Star Alliance Services GmbH and Star Alliance Member airlines, the Manager IT will ensure that IT services are developed and are adhering to performance and architectural requirements from the exploration phase until sun setting of services.

 

Job Summary – Major Functions and Activities

  • Perform Service Management activities for IT infrastructure, systems and applications of Star Alliance
  • Manage service levels and incidents with IT service providers and work with them to ensure IT systems and application remain operational
  • Conduct change request processes with business units, airlines and IT service providers, including all required documentation
  • Maintain Service Management communications with business units and airline IT resources and coordinate weekly operations call with Star business unit and appropriate airline business and IT resources
  • Collaboration with IT service providers to improve service management processes
  • Work with business units on tender processes and the planning and implementation of IT services
  • Support negotiations of technical and commercial aspects with vendors
  • Support other IT Business unit related activities

 

Requirements – Qualifications / Education / Knowledge and Experience / Skills required

  • Bachelor's degree or equivalent degree in Information Technology or equivalent experience 
  • IT Service Management experience, preferably in airline related applications/systems
  • Strong coordination and planning skills
  • Ability to effectively interact with all levels of management
  • Cross cultural work experience with ability to build strong business relationships
  • Excellent facilitation, consensus building and interpersonal skills
  • Strong analytical and organizational skills, and demonstrated ability to foster effective relations and build consensus at all levels of management
  • Effective communicator in English, both written and verbal form with individuals and groups, at all levels of management
  • Ability to work on multiple projects concurrently and to prioritize and delegate tasks effectively
  • ITIL certification desired

 

This is a unique opportunity for highly-skilled and self-starting professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travelers who travel on our partner airlines.

 

Working conditions/Location

This is a full-time position based at Star Alliance Services GmbH headquarters in Frankfurt, Germany.

 

Interested? Then give us the opportunity to get to know you and submit your letter of interest and CV in English by 18.02.2018 to hr@staralliance.com