Downloadable Timetable FAQs
- Q. I am having problems downloading the timetable from this website. Who do I contact for help?
- Q. What date format does the timetable use?
- Q. Which applications are compatible with the downloadable timetable?
- Q. Is it possible to download the Star Alliance Timetable onto a non PalmOS application?
- Q. How often is the timetable updated?
- Q. How do I update the timetable on my PC or Palm-OS PDA?
- Q. How can I tell how many miles or points I will earn on a flight?
- Q. Can I access Star Alliance flight information if my mobile phone, PDA or Blackberry is Internet enabled?
- Q. I'm not receiving any Star Alliance flight information on my mobile.
- Q. What is a minibrowser?
Q. I am having problems downloading the timetable from this website. Who do I contact for help?
A. Please send an e-mail to help@startimetable.com
Q. What date format does the timetable use?
A. Currently, the date is in European format - day/month/year.
Q. Which applications are compatible with the downloadable timetable?
A. Currently, you can download the Star Alliance timetable onto any PC, Pocket PC or any Palm-OS application.
Q. Is it possible to download the Star Alliance Timetable onto a non PalmOS application?
A. No. Currently the Star Alliance Electronic Timetable only works on the Palm Platform and Personal Computers. Alternatives are being investigated at this time for other applications.
Q. How do I update the timetable on my PC or Palm-OS PDA?
A. Every time your PC or PDA is synchronized, any updates to the timetable will be automatically performed.
Q. How can I tell how many miles or points I will earn on a flight?
A. When you have entered in the flight you wish to take, click on the flight number for specific flight information. The distance is featured on the additional information display.
Q. Can I access Star Alliance flight information if my mobile phone, PDA or Blackberry is Internet enabled?
A. If your mobile phone, PDA or Blackberry is Internet enabled you can access Star Alliance flight information if your service plan includes Internet access. Access also requires network coverage by your mobile service provider at your location.
Q. I'm not receiving any Star Alliance flight information on my mobile.
A. First see if you can access other websites with your phone or MiniBrowser. If not, you may be out of the service coverage area.