Star Alliance South Pacific Airpass FAQs

Q: Where can I find the Fare Product Calculators and especially the South Pacific Airpass Calculator on the Star Alliance webpage?

A: You can find the Fare Product Calculators by choosing Travellers → Tools & Services → Fare Product Calculators on the Star Alliance webpage. The South Pacific Airpass Calculator is one of the online tools selectable on the Fare Product Calculators site

Q: What are the benefits of the Fare Product Calculators?

A: The Fare Product Calculators offer you the possibility to plan gradually in one tool region-specific Star Alliance Fares and Airpasses. You can circle with the Star Alliance Circle Fare through Asia or the Pacific. The alternative is to choose one of the Airpasses in Africa, Asia, China, Europe, Japan, North America, South Pacific or Thailand.

Q: In how many countries is the ticket valid?

A. The ticket is valid within the South West Pacific area in the countries American Samoa, Australia, Cook Islands, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Papua New Guinea, the Independent State of Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Fortuna Islands.

Q: Who can travel with the Star Alliance South Pacific Airpass?

A. The Airpass is available to residents outside the South West Pacific area.

The Airpass is available in conjunction with international Round Trips, Star Alliance Round the World Fares or Circle Fares to/from/via the South West Pacific and those flights must be on scheduled services in First, Business or Economy class of any Star Alliance member carrier.

Certain exceptions may apply.

Q:On which Star Alliance flights is the South Pacific Airpass valid?

A. The Airfare is valid on Air New Zealand (NZ) flights within the South West Pacific area. Please check the South Pacific Airpass Calculator for valid flights, contact any Star Alliance member ticketing office or your travel agent for details.

Certain exceptions may apply.

Q: How many flight coupons does the South Pacific Airpass include?

A. The South Pacific Airpass includes any number between 3 and 10 flight coupons.

Q: How long is the Star Alliance South Pacific Airpass valid?

A. Your Travel may last up to 3 months from commencement of travel on the first Airpass coupon on domestic travel to completion of travel on the last Airpass coupon.

Q. Where can I depart and terminate my routing with the South Pacific Airpass? Are there other additional conditions attached to the South Pacific Airpass?

A: Star Alliance South Pacific Airpass is sold only in conjunction with an international Round Trip, Star Alliance Round the World Fare or Circle Fare to/from/via the South West Pacific area operated by any Star Alliance member carrier, originating and terminating outside the South West Pacific area. Your international travel to the South West Pacific area may commence in the USA, Canada, Central & South America, Europe, Middle East, Africa or Asia. The South Pacific Airpass fares are available to residents outside the South West Pacific area. Residence has to be proven at time of ticketing and check-in. Individual sectors may only be visited once in each direction. Changing flights at a transfer, respectively connecting point requires an additional coupon. One Star Alliance South Pacific Airpass can be purchased per international Return, Round the World or Circle trip ticket to/from/via the South West Pacific area.

Q: Is it necessary to plan all flights of the South Pacific Airpass in advance?

A: Reservations for the first flight of the South Pacific Airpass must be made prior to arrival in the South West Pacific area. Subsequent flights may be left open and booked at any time before the departure.

Q: In which cabin classes is the Star Alliance South Pacific Airpass available?

A: The Airfare is available in Economy Class only

Q:How much does the Star Alliance South Pacific Airpass cost? Are there other additional conditions attached to the fare?

 

A: The total airfare of the South Pacific Airpass is determined by the mileage range of the itinerary plus applicable fees, taxes and surcharges.

Example for a South Pacific Airpass routing:
The routing Melbourne (MEL) - Christchurch (CHC) - Auckland (AKL) - Kaitaia (KAT) costs 720 NZD plus applicable fees, taxes and surcharges for travel in Economy Class.
Please contact any Star Alliance member ticketing office or your travel agent for details or use the online South Pacific Airpass Calculator South Pacific Airpass Calculator to plan your desired trip through the South West Pacific area.

Q: Does the South Pacific Airpass offer children discount?

A: Children (2-11years) are charged 75% of the adult fare plus applicable fees, taxes and surcharges. A proof of age is required.
The first infant under 2 years of age, not occupying a seat, pays 10% of the applicable adult fare plus respective fees, taxes and surcharges. Only one infant not occupying a seat is allowed per adult passenger. Proof of age is required at time of ticketing. Infants occupying a seat are charged the applicable child fare plus applicable fees, taxes and surcharges. If an infant turns 2 during the trip, the children discount (75% of adult fare) applies for entire journey and a separate seat will be provided.
Children or infants must be accompanied on all sectors in the same cabin by a Star Alliance South Pacific Airpass adult passenger, paying the full South Pacific Airpass fare.
Unaccompanied children or infants are not accepted

Q: What is a stopover and how many stopovers does the South Pacific Airpass require?

AA stopover is a stay of more than 24 hours. The South Pacific Airpass requires two stopovers and is limited to one per city

Q: Does the South Pacific Airpass permit intermediate sectors, so-called surface sectors?

AYes, surface sectors are permitted. As they are not included in the calculated Thailand Airpass, surface sectors are at the expense of the passenger. If such a break in itinerary exceeds 24 hours, it is considered as one stopover

Q:What is the free baggage weight allowance?

A The free baggage weight allowance is 20 kg per person.

Q:Can I collect miles when using the Star Alliance South Pacific Airpass?

AYes. All flights taken with this Airfare will accrue miles to your nominated Star Alliance Frequent Flyer Programme - even earning you status points

Q:Whom do I contact to book a Star Alliance South Pacific Airpass Ticket?

AYou should contact one of the Star Alliance member airline reservation centres directly, your local travel agent or use the online South Pacifc Airpass Calculator to create a valid itinerary of your desired trip. You may email it directly out of the tool to your preferred Star Alliance airline offering this service for availability check, calculation of the gross fare and reservation.