Star Alliance North America Airpass FAQs

A: You can find the Fare Product Calculators by choosing Travellers → Tools & Services → Fare Product Calculators on the Star Alliance webpage.The North America Airpass Calculator is one of the online tools selectable on the Fare Product Calculators site.

A: The Fare Product Calculators offer you the possibility to plan gradually in one tool region-specific Star Alliance Fares and Airpasses. You can circle with the Star Alliance Circle Fare through Asia or the Pacific. The alternative is to choose one of the Airpasses in Africa, Asia, China, Europe, Japan, North America, South Pacific or Thailand.

A: The ticket is valid in continental U.S., Canada and Mexico.

A: The Airpass is available to residents of countries other than Canada, Mexico, USA, District of Columbia, Puerto Rico, Bermuda or any Caribbean country.

The Airpass is available for active duty US or Canadian military personnel, US Department of Defense personnel, US/Canadian Embassy personnel residing at a point other than US, District of Columbia, Puerto Rico, Canada, Caribbean, Bermuda and their dependents.

The Airpass is available in conjunction with international Round Trips, Star Alliance Round the World Fares or Circle Fares to/from/via Canada, Mexico, USA and those flights must be on scheduled services in First/Business or Economy class of any Star Alliance member carrier.

A: The Airfare is valid on Air Canada (AC), United Airlines (UA), US Airways (US) flights within and between the Continental U.S. / Canada in conjunction with international travel originating and terminating outside the United States / Canada / Puerto Rico / US Virgin Islands / the Caribbean*.

* Including the countries of Antigua, Netherlands Antilles, Aruba, Bahamas, Barbados, Bermuda, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, St. Christopher – Nevis (Leeward Islands), Cayman Islands, St. Lucia, Turks and Caicos Islands, Trinidad and Tobago.

Travel to/from Cuba is not permitted.

Certain restrictions may apply regarding the type of ticket used for the international flight to/from/via Canada, Mexico, USA on services of Star Alliance member carriers.

Certain additional exceptions may apply. Please check the North America Airpass Calculator for valid flights, contact any Star Alliance member ticketing office or your travel agent for details.

A: The North America Airpass includes any number between 3 and 10 flight coupons. One coupon is required for each segment flown.

A: Your travel may last up to 3 months from commencement of travel on the first Airpass coupon on domestic travel to completion of travel on the last Airpass coupon.

A: The Star Alliance North America Airpass is sold only in conjunction with an international Round Trip, Star Alliance Round the World Fare or Circle Fare to/from/via Canada, Mexico, USA operated by any Star Alliance member carrier, originating and terminating outside Canada, Mexico, USA.

North America Airpass fares apply only to residents of countries other than Canada, Mexico, USA, Bermuda or any Caribbean country. Residence has to be proven at time of ticketing and check-in.Travel using the Airpass must commence within 21 days of arrival in the US, Canada or Mexico.Tickets must be issued before arrival in the US/Canada or Mexico.Both the Airpass ticket and the international ticket must be conjunct with each other.Individual sectors may only be visited once in each direction. Changing flights at a transfer, respectively connecting point requires an additional coupon.One Star Alliance North America Airpass can be purchased per international ticket to/from/via Canada, Mexico, USA.

A: Reservations for the first domestic flight of the North America Airpass must be made prior to arrival in the US, Canada, Mexico. Reservations for other than the first flight on the Airpass must be made at least 24 hours prior to departure of each flight.

As long as the routing is not changed, reservations may even be changed up to 2 hours before departure. Rerouting respectively rebooking via the services of United Airlines (UA), Air Canada (AC), US Airways (US) only.

A: The Airfare is available in Economy Class only.

A: The total airfare is determined by the number of coupons, season of travel, point of ticket purchase plus applicable fees, taxes and surcharges. Some surcharges apply for travel to/from Alaska, Hawaii and the Caribbean. The average fare per coupon may be as low as 130 USD.

Travel using the coupons of this Airpass has to commence in Canada, Mexico or the Continental USA.

Travel between the U.S. / Canada and Alaska, Hawaii, Mexico, San Juan, St. Thomas, and Caribbean destinations is available at additional cost.

Please contact any Star Alliance member ticketing office or your travel agent for details or use the online North America Airpass Calculator to plan your desired trip through North America.

A: Children (2-11years) occupying a seat are charged the applicable child fare plus applicable fees, taxes and surcharges. A proof of age is required.

Unaccompanied children between 5 – 11 years of age must pay the published adult fare shown in this rule.

Infants under 2 years of age not occupying a seat will be permitted at no charge. Only one free infant will be permitted per adult.

Infants occupying a seat are charged the applicable child fare plus applicable fees, taxes and surcharges. If an infant turns 2 during the trip applicable child fare must be applied and a separate seat will be provided. Proof of age is required.

Children and infants must be accompanied on all sectors in the same cabin by a Star Alliance North America adult passenger paying the full adult fare.

A: A stopover is a stay of more than 24 hours. The North America Airpass requires two stopovers and is limited to one per city.

A: Yes, surface sectors are permitted. As they are not included in the calculated North America Airpass, surface sectors are at the expense of the passenger. If such a break in itinerary exceeds 24 hours, it is considered as one stopover. Any point may be transited additional times for the purpose of making connections.

A: Piece concept applies. Most Star Alliance member carriers allow two pieces of maximum 23 kg each .

A: Yes. All flights taken with this Airfare will accrue miles to your nominated Star Alliance Frequent Flyer Programme - even earning you status points.

A: You should contact one of the Star Alliance member airline reservation centres directly, your local travel agent or use the online North America Airpass Calculator to create a valid itinerary of your desired trip. You may email it directly out of the tool to your preferred Star Alliance airline offering this service for availability check, calculation of the gross fare and reservation.

Rerouting or rebooking via United Airlines (UA), Air Canada (AC) or US Airways (US) services only.