Star Alliance Africa Airpass FAQs
- Q: Where can I find the Fare Product Calculators and especially the Africa Airpass Calculator on the Star Alliance webpage?
- Q: What are the benefits of the Circle Fare & Airpass Calculator?
- Q. In how many countries is the ticket valid?
- Q. Who can travel with the Star Alliance Africa Airpass?
- Q. On which Star Alliance flights is the Africa Airpass valid?
- Q. How many flight coupons does the Africa Airpass include?
- Q.How long is the Star Alliance Africa Airpass valid?
- Q.Where can I depart and terminate my routing with the Africa Airpass? Are there other additional conditions attached to the Africa Airpass?
- Q.Is it necessary to plan all flights of the Africa Airpass in advance?
- Q: In which cabin classes is the Star Alliance Africa Airpass available?
- Q: How much does the Star Alliance Africa Airpass cost? Are there other additional conditions attached to the fare?
- Q: Does the Africa Airpass offer children discount?
- Q: What is a stopover and how many stopovers does the Africa Airpass permit?
- Q: Q: Does the Africa Airpass permit intermediate sectors, so-called surface sectors? Are there any additional conditions attached to the fare?
- Q: What is the free baggage weight allowance?
- Q. Can I collect miles when using the Star Alliance Africa Airpass?
- Q: Whom do I contact to book a Star Alliance Africa Airpass Ticket?
Q: Where can I find the Fare Product Calculators and especially the Africa Airpass Calculator on the Star Alliance webpage?
A: You can find the Fare Product Calculators by choosing Travellers → Tools & Services → Fare Product Calculators on the Star Alliance webpage. The Africa Airpass Calculator is one of the online tools selectable on the Fare Product Calculators site
Q: What are the benefits of the Circle Fare & Airpass Calculator?
A: The Fare Product Calculators offer you the possibility to plan gradually in one tool region-specific Star Alliance Fares and Airpasses. You can circle with the Star Alliance Circle Fare through Asia or the Pacific. The alternative is to choose one of the Airpasses in Africa, Asia, China, Europe, Japan, North America, South Pacific or Thailand.
Q. In how many countries is the ticket valid?
A. The ticket is valid within Africa (including the Indian Ocean Islands; excluding the SAL Islands), but only on direct flights operated by South African Airways.
Q. Who can travel with the Star Alliance Africa Airpass?
A. The Airpass is available to residents of a country outside of Africa. Furthermore the Airfare applies only in conjunction with international Round Trips or Star Alliance Round the World Fares to/from/via Africa and those flights must be on scheduled services in First/Business or Economy class of any Star Alliance member carrier
Q. On which Star Alliance flights is the Africa Airpass valid?
A. The Africa Airpass is valid on any direct flights within Africa operated by South African Airways (SA).
Certain exceptions apply. Please check the Africa Airpass Calculator for valid flights, contact any Star Alliance member ticketing office or your travel agent for details
Q. How many flight coupons does the Africa Airpass include?
A. The Africa Airpass includes any number between 3 and 10 flight coupons
Q.How long is the Star Alliance Africa Airpass valid?
A. The maximum validity of your Africa Airpass corresponds to the validity of your international ticket, but does not exceed the period of 3 months
Q.Where can I depart and terminate my routing with the Africa Airpass? Are there other additional conditions attached to the Africa Airpass?
A.Star Alliance Africa Airpass is sold only in conjunction with an international Round Trip or Star Alliance Round the World Fare travel to/from/via Africa, operated by any Star Alliance member carrier, originating and terminating outside Africa.Upon request, you shall present your proof of residence. Individual sectors may not be travelled more than once in each direction. Transfers are only permitted for connecting purposes when no direct flights are offered. Changing flights at a transfer, respectively connecting point requires an additional coupon.One Star Alliance Africa Airpass can be purchased per international ticket to/from/via Africa.
Q.Is it necessary to plan all flights of the Africa Airpass in advance?
A: Reservations for the first flight segment of the Africa Airpass must be made before departure on the first segment in Africa and latest at ticketing. Subsequent sectors may be booked at any time.
Q: In which cabin classes is the Star Alliance Africa Airpass available?
A: The Airfare is available in Economy Class only.
Q: How much does the Star Alliance Africa Airpass cost? Are there other additional conditions attached to the fare?
AThe total airfare is determined by the number of coupons plus applicable fees, taxes and surcharges. The Airpass includes any number between 3 and 10 flight coupons.
Example for an Africa Airpass routing:
The routing Cape Town (CPT) – Durban (DUR) – Johannesburg (JNB) – Victoria Falls (VFA) – Johannesburg (JNB) – Cape Town (CPT) costs 650 USD plus applicable fees, taxes and surcharges for travel in Economy Class.
Please contact any Star Alliance member ticketing office or your travel agent for details or use the online Africa Airpass Calculator is one of the online tools selectable on the Fare Productto plan your desired trip through Africa
Q: Does the Africa Airpass offer children discount?
A.Children (2-11years) are charged 75% of the adult fare plus applicable fees, taxes and surcharges. A proof of age is required.
The first infant under 2 years of age, not occupying a seat, pays 10% of the applicable adult fare plus respective fees, taxes and surcharges. Only one infant not occupying a seat is allowed per adult passenger. Infants occupying a seat are charged the applicable child fare plus applicable fees, taxes and surcharges. Proof of age is required at time of ticketing. If an infant turns 2 during the trip, the children discount (75% of adult fare) applies for entire journey and a separate seat will be provided.
Children and infants must be accompanied on all sectors in the same cabin by a Star Alliance Africa Airpass adult passenger paying the full Africa Airpass fare.
Unaccompanied children or infants are not accepted
Q: What is a stopover and how many stopovers does the Africa Airpass permit?
A.A stopover is a stay of more than 24 hours.
The Africa Airpass requires three stopovers and is limited to one per city
Q: Q: Does the Africa Airpass permit intermediate sectors, so-called surface sectors? Are there any additional conditions attached to the fare?
A.Yes, surface sectors are permitted. As they are not included in the calculated Africa Airpass Fare, surface sectors are at the expense of the passenger. If such a break in itinerary exceeds 24 hours, it is considered as one stopover
Q: What is the free baggage weight allowance?
A.The free baggage weight allowance is 20 kg per person.
Exception: For Economy class passengers originating or terminating in the U.S.A. / U.S. territories, Canada, Mexico and journeys originating in Brazil and terminating in Africa applies the piece concept:
Q. Can I collect miles when using the Star Alliance Africa Airpass?
A.Yes. All flights taken with this Airfare will accrue miles to your nominated Star Alliance Frequent Flyer Programme - even earning you status points
Q: Whom do I contact to book a Star Alliance Africa Airpass Ticket?
You should contact one of the Star Alliance member airline reservation centres directly, your local travel agent or use the online Africa Airpass Calculator is one of the online tools selectable on the Fare Product to create a valid itinerary of your desired trip. You may email it directly out of the tool to your preferred Star Alliance airline offering this service for availability check, calculation of the gross fare and reservation
Disclaimer:
Star Alliance Services GmbH and the Star Alliance member carriers reserve the right to change the Star Alliance Fare & Discount Product rules displayed on this website at any time without prior notice. Please note that the Star Alliance Fare & Discount Product rules listed above represent only a fraction of the entire Star Alliance Fare & Discount Product rules displayed in the GDS (Global Distribution Systems) used by airline reservation offices and travel agents. In case of discrepancy at the time of ticket purchase between the Star Alliance Fare & Discount Product rules displayed above and in the GDS, the latter shall prevail. Please refer to the respective GDS for full display of the Star Alliance Fare & Discount Product rules.




