Star Alliance Connections Service
It only takes one delayed flight to throw your travel plans into chaos. Well you can rest assured that our 'Connections' service at key alliance hubs is working away behind the scenes.
With the help of special software, Star Alliance Connection Centres are solving problems by continually monitoring your in-bound and out-bound flights, and will take steps to minimize the effects of any delays in your journey. The arrival and departure times of your flights are monitored so that potential misconnections can be flagged.
If needed, at select airports a staff member meets the incoming aircraft and guides you through the terminal or to direct plane-to-plane bus transfers. This will eliminate your stress should for any reason your plane arrive late at the transfer airport. Rest assured in all our airports we are working on transferring your baggage, so that it travels with you at all times.
There are currently eight Star Alliance Connection Centres in the network at the following airports: