Airport information

Heathrow Airport  (LHR) London-Heathrow, United Kingdom

Address:

BAA Plc, 234 Bath Road Harlington, Middlesex UB3 5AP

Country Code: +44

Telephone: (+44.181) 759 4321 / 0870 000 0123 UK only

Sunny

Today: Partly Sunny

High: 80.6 F / 27 C

Low: 66.2 F / 19 C

Partly Sunny

Thu

80.6 F

27 C

Partly Sunny

Fri

80.6 F

27 C

Partly Sunny

Sat

78.8 F

26 C

Thunderstorms

Sun

78.8 F

26 C

Member airline(s) serving Terminal Location Telephone Weekly Flights
Aegean Airlines Terminal 2 0871 200 0040   42
Air Canada Terminal 2 +44 871 220 1111   154
Air China Terminal 2 +44 20 77440800   14
Air India Terminal 4 +44-207-760-3290   69
Air New Zealand Terminal 1 0800 028 4149   28
ANA Terminal 2 +44 8762 8977   14
Asiana Airlines Terminal 1 +44 20 7304 9900   14
Austrian Terminal 1 0370 1 24 26 25   56
Avianca Terminal 2   8
Brussels Airlines Terminal 1 033 32220777   40
Croatia Airlines Terminal 1 +44 20 8563 00 22; 0870 4100 310 (UK only)   20
EGYPTAIR Terminal 3 0844 822 1110   30
Ethiopian Airlines Terminal 3 +44 08006350644; +44-208 754 4234; +44-208 754 4235   14
EVA Air Terminal 2 +44 20 73808300   28
LOT Polish Airlines Terminal 1 +44 845 601 0949; +44 845 601 0767   42
Lufthansa Terminal 1 + 44 371 945 9747   332
Scandinavian Airlines Terminal 3 +44 871 2267 760   218
Singapore Airlines Terminal 3 0844 800 2380   56
South African Airways Terminal 1 0871 722 1111   24
SWISS Terminal 1 0345 601 0956 (within the UK)   166
TAP Portugal Terminal 1 +44 845 601 0932   88
THAI Terminal 3 020 7491 7953   28
Turkish Airlines Terminal 3 0844 800 6666   62
United Terminal 2 +44 845 844 4777   238

Terminal 2 is the new home for 23 Star Alliance member airlines, which will work together under one roof, enabling you to make your connections more conveniently. From the moment you arrive, you'll find that your journey from entrance to departure lounge has been designed to be as quick and easy as possible.

terminal

Star Alliance member airlines are grouped in zones, so it's easier to find the check-in desk for your airline. Check-in at Terminal 2 includes a high level of self-service, to speed up the process and put passengers in control of their own journey. If you are taking hand luggage only, you will be able to check in online or via mobile and proceed straight to security. Alternatively, you can use one of our 81 self-service kiosks to print your boarding pass and bag tag (if you have hold luggage) and then proceed to the bag drop zone. Full service counters are on hand if you have any needs that go beyond the basic check-in process.

checkin desks

Terminal 2 offers traditional full service check-in for passengers travelling in First Class or Business Class and for those customers with Star Alliance Gold Status. Each airline's premium check-in desks are clearly marked and most can be found on the back wall of the open-plan check-in hall. First Class and Business Class passengers can also enjoy even more of the airport by taking advantage of a dedicated Fast Track security lane.

airport screen

You'll never have to travel far between flights at T2, with a standard minimum connection time of 60 minutes once all member airlines have moved in by the end of November 2014. Transfers between flights should be seamless at T2 with all connections made within a single terminal. After your inbound flight arrives, you'll pass through a separate channel from arrival gate to security and use a dedicated area for ticket presentation, giving you quick access into the departure or airline lounge.

Who moves when

4 June 2014 United
18 June 2014 Air Canada
18 June 2014 Air China
18 June 2014 ANA
2 July 2014 EVA Air
4 July 2014 Avianca
23 July 2014 Aegean Airlines
28 August 2014 THAI
28 August 2014 Turkish Airlines
10 September 2014 Scandinavian Airlines
17 September 2014 EGYPTAIR
17 September 2014 Ethiopian Airlines
17 September 2014 Singapore Airlines
1 October 2014 Austrian
1 October 2014 Lufthansa
15 October 2014 Brussels Airlines
15 October 2014 Croatia Airlines
15 October 2014 LOT Polish Airlines
15 October 2014 Swiss
22 October 2014 Air New Zealand
22 October 2014 Asiana Airlines
22 October 2014 South African Airways
22 October 2014 TAP Portugal
  Lounge operator Name Type Terminal Location
Air Canada Maple Leaf Lounge Maple Leaf Lounge Terminal 2B Departure Level,
..


05:00-22:00

 
Maharaja Lounge Business Class Maharaja Lounge (Business Class) Terminal 4 Departure Level,
Opposite Gate 6


0900-1400 & 1700-2130

 
SAS Business Lounge Business Lounge Terminal 3 Dep level


 
SilverKris Lounge Business Class SilverKris Lounge (Business Class) Terminal 3 Departure level,
Gate 6A


Opening times: 07:15-22:01

 
SilverKris Lounge First Class SilverKris Lounge (First Class) Terminal 3 Departure level,
Gate 6A


Opening times: 07:15-22:00

 
Star Alliance Lounge London Heathrow Star Alliance Lounge (Business Class) Terminal 1 2nd Floor,
Close to the Star Alliance Flight Connections Desk


Opening times: 5.30-22.00

 
United Club United Club 2B Departure Level,
Across from gate 46


5:00am - 10:00pm

 
United Global First Lounge United International First Lounge 2B Arrivals Level,
near Arrivals exit


5:00am - 6:00pm

 
SERVISAIR Contracted 3 DEPARTURE FLOOR,
VARIOUS


0530-2315HRS

 
admirals club lounge Contracted (Business) 3 1


17:30-21:00.

 
LONDON LOUNGE Contracted (Business) Terminal 3 1


0

 
Skyteam lounge Contracted (Business) Airside Gate 17

 

Note: Access to any of the above lounges is reserved for eligible customers.
Please refer to the Star Alliance lounge access policy for eligibility details.