Airport information

Heathrow Airport  (LHR) London-Heathrow, United Kingdom

Address:

BAA Plc, 234 Bath Road Harlington, Middlesex UB3 5AP

Country Code: +44

Telephone: (+44.181) 759 4321 / 0870 000 0123 UK only

Sunny

Today: Partly Sunny

High: 69.8 F / 21 C

Low: 53.6 F / 12 C

Intermittent Clouds

Sat

71.6 F

22 C

Intermittent Clouds

Sun

75.2 F

24 C

Cloudy

Mon

78.8 F

26 C

Intermittent Clouds

Tue

71.6 F

22 C

Member airline(s) serving Terminal Location Telephone Weekly Flights
Aegean Airlines Terminal 2 +44 2087593800; 44 8712000040 (UK only)   28
Air Canada Terminal 2 +44 871 220 1111   77
Air China Terminal 2   14
Air India Terminal 4 +44-207-760-3290   28
Air New Zealand Terminal 2 0800 028 4149   14
ANA Terminal 2 +44 20 8762 8977   7
Asiana Airlines Terminal 2 +44 845 602 9900   7
Austrian Terminal 2 0870 1 24 26 25 (local toll free)   28
Avianca Terminal 2   7
Brussels Airlines Terminal 2 033 32220777   20
Croatia Airlines Terminal 2 +44 20 8563 00 22; 0870 4100 310 (UK only)   10
EGYPTAIR Terminal 2 0844 822 1110   15
Ethiopian Airlines Terminal 2 +44 08006350644; +44-208 754 4234; +44-208 754 4235   7
EVA Air Terminal 2 +44 20 73808300   14
LOT Polish Airlines Terminal 2 +44 845 601 0949; +44 845 601 0767   20
Lufthansa Terminal 2 + 44 371 945 9747   139
Scandinavian Airlines Terminal 2 +44 871 2267 760   109
Singapore Airlines Terminal 2 0844 800 2380; 02089616993   28
South African Airways Terminal 2 0871 722 1111   14
SWISS Terminal 2 0345 601 0956 (within the UK)   82
TAP Portugal Terminal 2 +44 845 601 0932   44
THAI Terminal 2 020 7491 7953   7
Turkish Airlines Terminal 2 0844 800 6666   31
United Terminal 2 +44 (0)8456076760   119

Terminal 2 is the new home for 23 Star Alliance member airlines, which will work together under one roof, enabling you to make your connections more conveniently. From the moment you arrive, you'll find that your journey from entrance to departure lounge has been designed to be as quick and easy as possible.

terminal

Star Alliance member airlines are grouped in zones, so it's easier to find the check-in desk for your airline. Check-in at Terminal 2 includes a high level of self-service, to speed up the process and put passengers in control of their own journey. If you are taking hand luggage only, you will be able to check in online or via mobile and proceed straight to security. Alternatively, you can use one of our 81 self-service kiosks to print your boarding pass and bag tag (if you have hold luggage) and then proceed to the bag drop zone. Full service counters are on hand if you have any needs that go beyond the basic check-in process.

Fly through spectacular purpose-built Heathrow Terminal2: The Queen's Terminal!

Experience the passenger journey through Star Alliance's new home in Heathrow in these computer generated sequences.

Self-service check-in

Terminal 2 at London Heathrow offers self-service check-in that allows Star Alliance passengers to take full control of their journey from the outset. Learn all about this, before you get to the airport, in this short video.

 

checkin desks

Terminal 2 offers traditional full service check-in for passengers travelling in First Class or Business Class and for those customers with Star Alliance Gold Status. Each airline's premium check-in desks are clearly marked and most can be found on the back wall of the open-plan check-in hall. First Class and Business Class passengers can also enjoy even more of the airport by taking advantage of a dedicated Fast Track security lane.

Fly through spectacular purpose-built Heathrow Terminal2: The Queen's Terminal!

Experience the passenger journey through Star Alliance's new home in Heathrow in these computer generated sequences.

Departure journey

airport screen

You'll never have to travel far between flights at T2, with a standard minimum connection time of 60 minutes once all member airlines have moved in by the end of November 2014. Transfers between flights should be seamless at T2 with all connections made within a single terminal. After your inbound flight arrives, you'll pass through a separate channel from arrival gate to security and use a dedicated area for ticket presentation, giving you quick access into the departure or airline lounge.

Fly through spectacular purpose-built Heathrow Terminal2: The Queen's Terminal!

Experience the passenger journey through Star Alliance's new home in Heathrow in these computer generated sequences.

Transfer journey

Arrival journey

  Lounge operator Name Type Terminal Location
Air Canada Maple Leaf Lounge Maple Leaf Lounge Terminal 2B Departure Level,
..


05:00-22:00

 
Maharaja Lounge Business Class Maharaja Lounge (Business Class) Terminal 4 Departure Level,
Opposite Gate 6


0900-1400 & 1700-2130

 
Lufthansa Business Lounge Business Lounge Terminal 2A level 5,
departure area


5:00 am - 10:00 pm

 
Lufthansa Senator Lounge Senator Lounge Terminal 2A level 5,
departure area


5:00 am - 10:00 pm

 
SilverKris Lounge SilverKris Lounge (Business Class) T2B Departure Level,
Next to World Duty Free


0715 to 2220

 
SilverKris Lounge SilverKris Lounge (First Class) T2B Departure Level,
Next to World Duty Free


0715 to 2220

 
United Club United Club Terminal 2B Departure Level,
Across from gate 46


5:00am - 10:00pm

 
United Global First Lounge United International First Lounge Terminal 2B Arrivals Level,
near Arrivals exit


5:00am - 6:00pm

 

Note: Access to any of the above lounges is reserved for eligible customers.
Please refer to the Star Alliance lounge access policy for eligibility details.