Star Alliance Round the World Fare – Terms and Conditions

• Star Alliance Round the World fare applies for round the world travel from and to countries which are served by the following Star Alliance member carriers: Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, bmi, Continental Airlines, EGYPTAIR, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shanghai Airlines, Singapore Airlines, South African Airways, Spanair, SWISS, TAP Portugal, THAI, Turkish Airlines, United, US Airways, Adria Airways, Blue 1 and Croatia Airlines.
  
  In general, Round the World fares are offered on all Star Alliance operating and code-shared flight numbers including flights operated by regional partner airlines. Our member airlines do however have the right to exclude single flights from the Round the World fare.
• As Star Alliance member carriers can limit the number of passengers carried on any given flight traveling on a Round the World fare, the flight you wish to take may be sold out for this fare.
  
  Please note that, due to U.S. government restrictions, a ticket that includes travel to/from/via Cuba may not be sold in the USA nor originate in the USA nor include flight segments for travel on  Continental Airlines, United or US Airways operated or marketed flights. Such ticket cannot be sold to US citizens and cannot be issued on Continental Airlines, United or US Airways ticket stock. Destinations on Cuba can therefore not be purchased online via the Star Alliance Book and Fly tool. The same applies for Tripoli. Residents of Cuba, Ghana and Nigeria are asked to contact a member airline or a travel agent as Star Alliance Book and Fly does not support these countries. 

Fare calculation and booking classes:

• The applicable Round the World fare is determined by the total number of miles of your planned trip as well as the country where your journey begins (country of origin). The number of miles is based on IATA industry (International Air Transport Association) standards (Ticketed Point Mileage Table) :
  • The Normal Round the Word fare includes up to 29 000, 34 000 or 39 000 miles.
  • The Special Economy Round the World fare includes up to 26 000 miles.
  Applicable fees, taxes and surcharges will be added to the selected Round the World fare.
• Round the World fares are available in First, Business and Economy Class.

Upgrade/Downgrade of Round the World fare

• When a customer chooses to book a flight or a flight segment that is only available in a lower cabin class than the desired cabin class (for example downgrading from First to Business class or from Business to Economy class) no discounts or refunds will be applied to the total price of the ticket.
• When a customer chooses to book a Round the World ticket in Business class, but on a flight or a flight segment only a First class cabin is offered for Air China, United or US Airways, an upgrade to First class free of charge will be offered should there be seats available in the First class cabin.
• Round the World tickets may be upgraded to a higher Round the World fare upon payment of the difference in fare, recalculated from the point of origin plus an applicable rerouting/reissue fee.
  
  Exception: On sectors within/between USA and Canada or within China where Business Class is not offered, business passengers will be accommodated in First Class subject to availability of seats at the time of booking. In case First Class seats are not offered or not available, the passenger will be offered to choose an Economy Class seat. In that case, no refund will apply. 

Surcharges on selected flights and routes:

• The following surcharges will be included in the total fare calculated by the Book and Fly tool, where applicable:
  • An Air Canada Business Class surcharge (Q-surcharge) of USD 250.00 per sector is applicable for passengers booked in full fare Business Class (C Class) on Boeing B772LR or Boeing B773ER when travel is between
    
    Montreal and Frankfurt / Paris
    Toronto and Hong Kong / Paris / Frankfurt / Shanghai / Tokyo / Beijing
    Vancouver and Sydney / Hong Kong / London
    
    
  • A Singapore Airlines Business Class surcharge is applicable for passengers booked in a reduced Business Class (D Class) on Airbus A380, Boeing B773ER or Airbus A340-500 and will be levied on Business Class Round the World passengers travelling on Singapore Airlines Boeing B773ER, Airbus A380 or Airbus A345.

Special Booking Classes:

• SAS Round the World Economy Extra Class surcharge of USD 500.00 is required for passengers booking in the full fare Economy (S class). This surcharge does not apply for passengers holding a First or Business Class Round the World ticket.
• Air New Zealand's Pacific Premium Economy Class can be booked on Boeing B747 and Boeing B772 aircrafts by passengers with an Economy Class Round the World ticket for a surcharge of USD 350.00 for every sector in booking class E and of USD 500.00 for all sectors in booking class U on the following routes:
  
  Auckland and London / Los Angeles / San Francisco / Vancouver
  Auckland / Christchurch and Tokyo
  Auckland and Osaka
  Los Angeles / Hong Kong and London
  Auckland and Beijing / Hong Kong / Shanghai
  
  
• Children and infant discount applies.
  
  In case that on Air New Zealand's flights for a passenger, holding a Business Class Round the World ticket, the discounted Business Class (D Class) is not available the traveler has the option to upgrade to full fare Business Class (C Class) by paying an applicable surcharge of USD 500.00 per sector (Q-surcharge).
  Please note that all booking classes and all aircraft types are displayed in the Book and Fly tool at the time of flight selection before proceeding to payment. The Book and Fly tool offers you various options to choose from (if available) and indicates if any of the above mentioned surcharges will be required. 

Reduced fares for children:

• Children (age of 2-11 years) pay 75% of the applicable adult Round the World fare. In case children turn 12 years old during the Round the World journey, the adult Round the World fare will be applied to the Round the World ticket. Proof of age is required at the time of ticketing. Children and infants must be accompanied on all sectors in the same cabin by an adult passenger paying the full Round the World fare.
  
  The Star Alliance Book and Fly tool does not allow for purchasing infant fares. Please contact the Star Alliance Customer Service Centre, one of the Star Alliance member carriers or any travel agent. 

Planning your journey

Start and End

• Your journey has to start and end in the same country (the “country of origin”), but not necessarily in the same city.
  From continent to continent
• According to IATA industry standard the Round the World fare divides the world virtually into 3 zones (Traffic conferences):
  • TC1: North America, Central America, South America, Greenland, Caribbean, Hawaiian Islands
  • TC2: Europe (West of the Urals), Azores, Iceland, Middle East, Africa, Seychelles Islands
  • TC3: Asia (East of the Urals), Oceania, (Australia, New Zealand and South Pacific Islands)
• On your Round the World journey, your travel must follow one global direction only (East or West) and each Traffic Conference must be crossed only once:
• The Atlantic and the Pacific must each be crossed exactly once. Only one crossing between Europe/Africa/Middle East and Asia is allowed.
• Except for the first international transatlantic or transpacific sectors, the intercontinental crossings may be non-air (“surface”) sectors.
• Within the zones mentioned above the direction can be changed.

Stopovers and Transfers

• A stopover is defined as a stay of more than 24 hours.
• You have to include three or more stopovers in the normal Round the World fare. The maximum number of stopovers for this fare is 15.
• For the Special Economy Round the World fare, you have to include between three and five stopovers.
• Both, of the Round the World fare and the Special Economy Round the World fare allow a maximum of 1 stopover in any one city and no more than 3 stopovers in any one country (exception USA: max. 5 stopovers).
  
  For travel originating in USA/Canada: The number of stopovers taken in continental USA/Canada must not exceed 4 (not more than 3 per country). For travel originating in Europe: The number of stopovers taken in Europe must not exceed 5 (not more than 3 per country). Transfers, which are defined as a stay of less than 24 hours, are allowed in any one city.
• The number of transfers is not limited other than in the country of origin, where not more than two domestic transfers and not more than two international transfers are permitted.
  
  Exception: If travel starts in USA/Canada/Thailand/Norway, no more than four domestic transfers and no more than four international transfers are permitted in the country of origin. 

Surface (Non-Air) sectors of your journey:

• You may include non-air (“surface”) sectors at your own expense. The mileage for such sectors will however be included into the mileage calculation. Non-Air sectors are counted as flight coupons.
• If the time allocated to a surface sector exceeds 24 hours, it is considered to be a stopover.

Maximum number of coupons, minimum and maximum stay:

• The maximum number of flight coupons is limited to 16 per ticket. Surface sectors and switching airports are counted as flight coupons. Please note that in the Book and Fly tool a maximum of 15 coupons is allowed for journeys not ending in the city of origin (“open jaw”). 
• Minimum stay: The travel on the last international sector (intercontinental sector, if travel started in Europe) must start no earlier than 10 days after the first international sector (intercontinental sector, if travel started in Europe) started. A minimum stay of seven days is required for trips originating in Australia.
• Maximum stay: All travel must be completed within one year after departure from the fare origin.

Determining your routing:

• The destinations of your Round the World journey must be stated at the time of purchasing the ticket, before departing from the country of origin. Travel dates may be changed free of charge at a later point in time, routing changes will result in a fee of USD 125.00. For the changes en route please consult the Star Alliance member carrier or the travel agent.
• You must have booked and confirmed all flights at the time of purchasing the Round the World ticket.
  
  If the Round the World ticket is purchased by a travel agent, all remaining flights may be left open, i.e. without confirmed flight numbers and dates and can be booked at any time prior to their departure.
  
  Please note that when purchasing your Round the World ticket online with the Star Alliance Book and Fly tool ALL flights need to be confirmed before the ticket can be booked and issued. The online purchase of the ticket must therefore take place at least 72 hours before your first departure. 
• Applicable fees, taxes and surcharges will be added to the fare at the time of ticketing. The Star Alliance Book and Fly tool will display the final price including taxes and surcharges before asking you to enter payment details. Local airport taxes if any are to be collected at the airport.
  
  Please note that when purchasing online with the Star Alliance Book and Fly tool payment can be made with the following Credit Cards only: Visa, Mastercard, American Express, JCB, Diners, UATP/Airplus. 
• The Round the World ticket is only valid if the first coupon has been used. It will not be honored if not all coupons are used in the sequence provided in the Round the World ticket.

Change of plans

Prior to Departure

• Changing travel dates is free of charge.
• Changing the routing of your journey results in a rebooking fee of USD 125.00.

After Departure

• Change of travel dates, carriers or flights is free of charge.
• Changes that require a rerouting or reissue of the ticket will result in a fee of USD 125.00.
  
  Exception: In the event of death of the passenger, members of the passenger’s immediate family or accompanying passengers may reroute the remainder of the journey without charge. Relevant documents will be required. 

Cancellations

Prior to Departure

• Cancellation of your journey before departure results in a cancellation fee of USD 150.
  
  Exception: In the event of death of the passenger, family member or accompanying passengers, no charge applies. Relevant documents will be required.

After Departure

• As the routing is no longer a Round the World travel the refund will be the difference between the fare paid and the applicable fare for the journey travelled plus a cancellation charge of USD 150.00.

Baggage Allowance

• The “Piece Concept” applies for the entire journey:
  
  For most Star Alliance member carriers the following rules are valid:
  First and Business Class: 32kg (70Ibs) per piece
  Economy Class: 23kg (50Ibs) per piece
  
  Each piece must not measure more than 158 cm (62 in) adding the dimensions: height + width + length
  
  In case of doubt, please contact your Star Alliance member carrier for more information.

Data Protection

• In order to issue your Round the World ticket, you will be asked to provide personal information to the ticket issuing Star Alliance member carrier. Please note that the data protection guidelines of the respective Star Alliance member carrier apply with respect to collecting, processing, storing, using, and sharing of your personal information. For further information, please contact the ticket issuing Star Alliance member carrier.
• If you purchase the Round the World ticket via the Star Alliance Book & Fly tool, your personal information will be collected, processed and stored by our customer service center Deutsche Lufthansa AG. For further information, please visit www.lufthansa.com - Privacy Statement.

Other Terms & Conditions

• The carriage of passengers, baggage and cargo is subject to the Conditions of Carriage and Conditions of the respective carrier transporting the passenger, baggage and/or cargo, copies of which may be requested from each Star Alliance member carrier by contacting them via their booking contacts.

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