Star Alliance Circle Pacific Fare – Terms and Conditions

The Star Alliance Circle Pacific fares apply for circle trip journeys in the following countries around the Pacific Ocean and must originate and terminate in the same country:
Australia, Brunei, Canada, USA, China, Cambodia, Cook Islands, Fiji, Hong Kong SAR, Indonesia, Japan, Republic of Korea, Laos, Malaysia, Myanmar, New Caledonia, New Zealand, Philippines, Western Samoa, Singapore, Tahiti, Taiwan, Thailand, Tonga and Vietnam.
• The Airfare is valid on flights on Air Canada (AC), Air China (CA), Shanghai Airlines (FM), ANA (NH), Air New Zealand (NZ), Asiana Airlines (OZ), Singapore Airlines (SQ), THAI (TG), United (UA) and US Airways (US) flights serving the countries Australia, Brunei, Canada, USA, China, Cambodia, Cook Islands, Fiji, Hong Kong SAR, Indonesia, Japan, Republic of Korea, Laos, Malaysia, Myanmar, New Caledonia, New Zealand, Philippines, Western Samoa, Singapore, Tahiti, Taiwan, Thailand, Tonga and Vietnam.
• The applicable fare is determined
- by the number of miles of your planned trip: up to 22,000 miles or up to 26,000 miles,
- by the class of travel: Economy, Business or First Class,
- by origin/destination of the trip
Applicable taxes, fees and surcharges will be added. Certain exceptions may apply.
• Children (2-11years) are charged 75% of the adult fare plus applicable fees, taxes and surcharges. A proof of age is required.
The first infant under 2 years of age, not occupying a seat, pays 10% of the applicable adult fare plus respective fees, taxes and surcharges. Only one infant not occupying a seat is allowed per adult passenger. Proof of age is required at time of ticketing. Infants occupying a seat are charged the applicable child fare plus applicable fees, taxes and surcharges. If an infant turns 2 during the trip, the children discount (75% of adult fare) applies for entire journey and a separate seat will be provided.
Children or infants must be accompanied on all sectors in the same cabin by an adult passenger, paying the full Star Alliance Circle Pacific Fare.
Unaccompanied children or infants are not accepted.

• Air Canada (AC), Air China (CA), Shanghai Airlines (FM), ANA (NH), Air New Zealand (NZ), Asiana Airlines (OZ), Singapore Airlines (SQ), THAI (TG), United (UA) and US Airways (US). Carriers have the right to exclude single flights from the Star Alliance Circle Pacific Fares. Furthermore they can limit the number of passengers travelling with a Star Alliance Circle Pacific Fares on any given flight.
• Star Alliance Circle Pacific Fares are available in First, Business and Economy Class. If on a certain flight First or Business class is not offered or available, you will be accommodated in the next lower class without refund.
Exception: On flights within and between USA and Canada where Business Class is not offered, passengers will be accommodated in First Class subject to availability of seats at the time of booking. If First Class seats are not offered or available, no refund will apply.
• All flights of the Star Alliance Circle Pacific Fare will accrue miles to the passengers nominated Star Alliance Frequent Flyer Programme.

Planning the route

• The journey needs to include only one crossing of the North and Central Pacific region as well as only one crossing of the South Pacific region. Between Asia and the South West Pacific not more than one crossing is included in the Circle Pacific Fare.
Such crossing may be a surface sector provided the mileage for such sector is included in the total mileage calculation.
Journey must be routed via USA, and/or Canada and Australia and/or New Zealand.
Depending on your routing the maximum allowed mileage of the Circle Pacific Fare is either 22,000 or 26,000 miles.

• Travel via the point of origin is not permitted.
• The Circle Pacific Fare requires a minimum of 3 stopovers. A stopover is a stay of 24 hours or more. Depending on your country of origin some other stopover restrictions may apply.
Application of stopover for travel:
- originating in USA/Canada: Not more than 3 stopovers are permitted within USA/Canada.
- Via USA/Canada: Stopover only permitted in Los Angeles (LAX), San Francisco (SFO), Seattle (SEA), Honolulu (HNL), Vancouver (YVR).
• Surface sectors in-between are allowed on your own expense. The mileage for these surface sectors will be included into the mileage calculation. If a surface sector exceeds 24 hours, it is considered as one stopover.
Both, the last point of arrival and the first point of departure count as one stopover.
The following destinations/airports are considered as one city. Thus the distance will not count towards the Maximum Permitted Mileage.
- OSA/NGO
- WKJ/UUS
- BNE/OOL
- ISG/TPE
- KBV/PEN
- PVG/SHA
Surface sectors and multiple airport cities require a separate coupon.
• A transfer is a stop of less than 24 hours. The Circle Pacific Fare allows unlimited transfers, however not more than 3 transfers at any one city. In your country of origin not more than two domestic transfers and not more than one international departure as well as not more than one international arrival are permitted. Further exceptions may apply
• The Circle Pacific Fare permits a maximum of 16 flight coupons in the entire journey including any subsequent rerouting.
• The Circle Pacific journey may last at least 7 days between the first and the last international sector and up to 6 months after departure of your first flight.

The ticket

• The Circle Pacific Fare only applies, if it is purchased before your departure. Your reservations up to and including the first intercontinental sector and the purchase of the ticket have to be done no less than 7 days prior to your first departure. Subsequent sectors can be booked at any time.
• Double open Jaw/Round trips are not permitted.
• One Star Alliance North America, Asia, China, Japan, Thailand or South Pacific Airpass may be issued on a separate ticket in conjunction with a Star Alliance Circle Pacific Ticket.
• The ticket is not valid if the first coupon has not been used. It will not be honored if the coupons are not used in the sequence provided on the ticket.

Change of plans

• As long as the routing is not changed, reservations not concerning up to and including the first international sector may even be changed at any time ( subject to certain restrictions)
• After ticketing and after departure rerouting/ reissue permitted at charge of USD 75 per transaction. If the new routing results in miles greater than original Maximum Permitted Miles, ticket may be upgraded to a higher Star Alliance Circle Pacific fare upon payment of the difference.
For detailed information, please contact your travel agent or ticket office of a Star Alliance member airline.

Cancellation & Refunds
• Before departure:
- Before ticketing deadline: If a ticket is totally unused, it will be refunded.
- After ticketing deadline: 10 percent of the fare paid will be charged for cancel/no-show/refund. Waived for death of passenger, family member or accompanying passengers as evidenced by a certificate.
• After departure (applicable to all countries):
- refund if any will be the difference between the fare paid and the applicable fare for the journey travelled
- no refund applies when downgrading from a higher CPSTAR fare to a lower CPSTAR fare

• Credit towards further transaction:
- Tickets may be upgraded to a higher CPSTAR fare upon payment of the difference in fare, recalculated from the point of origin plus a rerouting/reissue charge of USD 75 (Child/Infant USD 75)

Baggage

• The piece concept applies for the entire journey: Piece concept means 2 pieces per person. Most Star Alliance member carriers allow 40 kg per piece in First, 30 kg in Business and 20 kg in Economy Class.
• For excess baggage charges please contact the operating carrier

Terms & Conditions

• Further conditions apply. Please contact your Star Alliance member airline or travel agent for more details.
• Conditions of carriage and regulations:
The carriage of passengers, baggage and cargo is subject to the conditions of carriage of the carriers concerned, copies of which may be requested from each Star Alliance member airline.
• Please create the itinerary of your trip by using the Star Alliance and send it directly out of the tool to your preferred Star Alliance airline offering this service. You will then receive a non-binding offer in accordance with all terms and conditions, stating the final rate including all applicable fees, taxes and surcharges.

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