Star Alliance Africa Airpass – Terms and Conditions
1 Flight Applicability
- 1.1 The Star Alliance Africa Airpass is designed for Economy class trips through Africa via the services of Ethiopian Airlines (ET), South African Airways (SA), Brussels Airlines (SN) and EGYPTAIR (MS) in continental Africa, including the Indian Ocean Islands, but excluding the Cape Verde Islands. All the participating carriers mentioned above have the right to exclude single flights from the Star Alliance Africa Airpass. Furthermore they can limit the number of passengers travelling with a Star Alliance Africa Airpass on any given flight.
- 1.2 The Airpass is only available to residents of countries outside of Africa.
- 1.3 The Airpass is available when purchased in connection with any Star Alliance intercontinental ticket, issued outside of Africa for travel to/via Africa. Only one Star Alliance Africa Airpass can be purchased per international journey.
- 1.4 The Airpass can be bought in combination with Star Alliance redemption programme tickets. All flights of the Star Alliance Africa Airpass will accrue miles to the passengers nominated Star Alliance Frequent Flyer Programme, depending on the rules of your chosen Frequent Flyer Programme.
2 Fare Calculation
- 2.1 The total airfare is determined by the mileage per coupon plus applicable fees, taxes and surcharges. The fares will be converted into the local currency when the ticket is issued.
- 2.2 Children between the ages of 2-11 years pay 75% and infants under 2 years not occupying a seat pay 10% of the applicable adult fare. If an infant turns 2 years during the journey, the children fare will be applied for the entire journey and a separate seat will be provided. Proof of age is required at time of ticketing. Children and infants must be accompanied on all sectors by a Star Alliance Africa Airpass adult passenger. Unaccompanied children or infants are not accepted.
3 Planning the Route
- 3.1 There is no minimum stay required for your trip. It may last up to 3 months from the beginning of your travel on the first Airpass coupon to completion of travel on the last Airpass coupon, but may not exceed the validity of your intercontinental ticket.
- 3.2 Two stopovers are required. A stopover is a stay of more than 24 hours in the same city. Any city may be transited additional times for the purpose of making transfer connections requiring less than 24 hours.
- 3.3 Individual sectors may not be travelled more than once in each direction.
- 3.4 Surface sectors in-between are allowed at your own expense. If such break in itinerary exceeds 24 hours it is considered as one stopover.
- 3.5 The Star Alliance Africa Airpass consists of 3 to 10 flight coupons. Changing flights at a transfer/connecting point requires an additional coupon.
- 3.6 Transfers are only permitted for connecting purposes when no direct flight is offered.
4 The Ticket and Advance Reservations
- 4.1 The Star Alliance Africa Airpass may be issued worldwide. You can purchase your Star Alliance Africa Airpass at your local travel agent or at any Star Alliance member airline reservation center. You may alternatively use the online Star Alliance Africa Airpass Calculator to plan your desired trip.
- 4.2 Reservations for the first flight of the Africa Airpass must be made prior to travel on the first segment in Africa and latest at the time of ticketing.
- 4.3 At the time of ticket purchase you must present a proof of permanent residence and your intercontinental ticket.
- 4.4 The Star Alliance Africa Airpass has to be issued separately from your intercontinental ticket.
5 Change of Plans
- 5.1 Voluntary changes are permitted without penalty, provided routing is unchanged.
- 5.2 In case of a rerouting a fee of USD 50 will be charged plus the difference – if any – to the recalculated fee.
- 5.3 The fee for change of routing is nonrefundable.
6 Cancellations & Refunds
- 6.1 Before departure: ticket is refundable with the deduction of a cancellation charge of USD 75 per person. This rule is applicable for adults, children and infants.
- 6.2 After departure: The refund will be the difference between the fare paid and the applicable normal fare for transportation used minus a USD 75 cancellation charge.
- 7.1 The Baggage Allowance is the same as for the intercontinental ticket to which the Airpass is connected. In case of a multi-airline ticket, the more restrictive rules shall apply.
- 7.2 For excess baggage charges, please contact the operating carrier.
8 Other Terms & Conditions
- 8.1 Further conditions apply. Please contact your Star Alliance member airline or travel agent for details.
- 8.2 The carriage of passengers and baggage is subject to the conditions of carriage of the carriers concerned, copies of which may be requested from each Star Alliance member airline.
- 8.3 Please note that your itinerary may be planned using the Star Alliance Africa Airpass Planner tool.
Effective of and last updated on 18 June, 2013
back to top
Disclaimer: Star Alliance Services GmbH and the Star Alliance member carriers reserve the right to change the Star Alliance Fare & Discount Product rules displayed on this website at any time without prior notice. Please note that the Star Alliance Fare & Discount Product rules listed above represent only a fraction of the entire Star Alliance Fare & Discount Product rules displayed in the GDS (Global Distribution Systems) used by airline reservations offices and travel agents.In case of discrepancy at the time of ticket purchase between the Star Alliance Fare & Discount Product rules displayed above and in the GDS, the latter shall prevail. Please refer to the respective GDS for full display of the Star Alliance Fare & Discount Product rules.Status as of December 2012