Baggage Tracing

If your bag does not arrive when you reach your final destination, you must report this before leaving the airport to the airline that operated your flight. You will be issued a reference number of the missing baggage report which is used to check the status of your baggage through the SITA WorldTracer online service you can find here. You can also modify your delivery and contact information if required.
To use SITA WorldTracer please access www.staralliance.com from a laptop or desktop.