United is striving to be the airline customers want to fly, employees want to work for and investors want to invest in. A founding member of Star Alliance, United offers the most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with nonstop or one-stop service from virtually anywhere in the United States. The company continues to expand its industry-leading network in 2013. By the end of the year the carrier will have launched 14 new international and 19 new domestic routes, including the addition of seven new cities to its network.
In 2012, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 140 million customers. The company is making significant investments in upgrading its onboard products, and now offers more flat-bed seats in its premium cabins and more extra-legroom, economy-class seating than any airline in North America. In 2013, United became the first U.S.-based international carrier to offer satellite-based Wi-Fi on long-haul overseas routes. The airline also features DIRECTV® on more than 200 aircraft, offering customers more live television access than any other airline in the world.
Readers of Global Traveler magazine have voted United’s MileagePlus program the best frequent flyer program for nine consecutive years. And according to the Switchfly Reward Seat Availability Survey published by IdeaWorksCompany in May 2013, United has the most saver-style award-seat availability among the largest U.S. global airlines.
United is committed to leading commercial aviation as an environmentally responsible company by taking actions today that shape an environmentally sustainable future. In 2011, United operated the first U.S. passenger biofuel flight powered with a mixture of renewable algae-derived jet fuel and conventional jet fuel. United operates more than 300 aircraft in its mainline operations equipped with winglets that deliver up to a five percent reduction in emissions and noise, and is the first airline to install the new Split Scimitar Winglets on its 737 fleet. More than 24 percent of its ground service equipment vehicles are electric or alternatively fueled.