Star Alliance
28 MEMBER AIRLINES

ONE NETWORK
OFFERING GLOBAL RECOGNITION

CONSTANTLY INNOVATING
FOR TODAY`S TRAVELLER

30 SECONDS ABOUT US STAR ALLIANCE LEADS THE WAY

Combining strength and innovation

Five airlines created Star Alliance as the first global aviation alliance back in 1997. We’re still pioneering – dedicated to innovation and excellent customer service, with a track record of success. So our customers experience the best of both worlds: absolute reliability coupled with constant innovation.

Today, Star Alliance has 28 member airlines, each with its own distinctive culture and style of service. Alliance members come together to offer smooth connections across a vast global network. A project company based in Frankfurt, Germany, coordinates Star Alliance activities. These include co-locations at airports, infrastructure, communication initiatives and other services to improve your travel experience.

Making the alliance work for you

We are constantly looking at the ways in which we can make our travel experience smoother and more comfortable. Here are two examples.

Co-Location At airports

At selected airports our member airlines share common ticketing and check-in counters as well as lounges, baggage facilities and other services. One prime example of this is Terminal 2 at London Heathrow, where Star Alliance member airlines operate from a purpose-built new building. We are in the process of rolling out this initiative to more airports.

Connection Centres

Sitting on a delayed flight worrying about missing your connection is highly stressful. Our connection centres track real-time passenger and baggage information for arriving flights and do everything they can to make sure you and your baggage make your flight connection. A member airline employee may even meet you off the plane to ensure you make a quick transfer. This service is available at our top hub airports worldwide.