Press Release 2014, Other

FRANKFURT, Germany- February 11, 2014

STAR ALLIANCE WINS BEST ALLIANCE AWARD AT BUSINESS TRAVELER USA

FRANKFURT, Germany - February 11, 2014 - Star Alliance kicked off the New Year by receiving the Best Airline Alliance Award from Business Traveler Magazine. For the current awards readers were polled in 2013 and could vote for the best in class in the nine categories, including Best Airlines by Region, Best Air Travel Experience, Best Marketing and Customer Connection, Best Loyalty Programs and the Best in Global Travel. The North America edition is part of the growing global network of magazines bearing the “Business Traveller” name in the title.

Many Business Traveler readers are also regular travelers on the 28 airline strong Star Alliance network. In total, more than 720 million passengers per year use the services provided by the longest serving international airline alliance, which currently offers seamless travel across more than 21,900 daily flights to 1328 airports in 195 countries. In addition to seamless global travel, the Alliance provides a variety of customer benefits over and beyond what a single airline can offer. The most valued benefits are those linked to the frequent flyer programmes (FFP), where customers collect and redeem miles, kilometres or points on any of the member carriers’ flight. Accrued mileage counts towards higher status – Star Alliance Gold and Silver - in the selected FFP and can be redeemed for example for free flights or a one cabin upgrade on eligible member carriers. In addition, Star Alliance Gold and Star Alliance Silver members are recognised as valuable customer on all Star Alliance member airlines, with members receiving benefits such as: Priority Check-In, increased Baggage Allowance, access to more than 1,000 lounges and Priority Baggage Delivery.

In addition to Star Alliance winning the overall alliance award, the following nine Star Alliance member carriers took at total of 20 accolades in various categories:

Best Overall Airline In the World Singapore Airlines
Best First Class Service In the World Singapore Airlines
Best Economy Class Service In the World Singapore Airlines
Best Airline Cuisine in Business Class Turkish Airlines

 

BEST AIRLINES BY REGION  
Best North American Airline for International Travel Air Canada
Best Airline for North American Travel United
Best Airline in South/Latin America Avianca
Best Airline in Africa South African Airways
Best Airline in Eastern Europe Turkish Airlines

 

BEST AIR TRAVEL EXPERIENCE  
Best Overall Airline Singapore Airlines
Best North American Airline for Inflight Experience Air Canada
Best Trans-Atlantic Business Class Lufthansa
Best Trans-Pacific Business Class Singapore Airlines
Best Business Class to Africa South African Airways
Best Business Class to Asia Singapore Airlines
Best Business Class to Australia/New Zealand/South Pacific Air New Zealand

 

BEST MARKETING & CUSTOMER CONNECTION  
Best Overall Customer Service – Airline – Ground/Call Center Asiana Airlines

 

BEST LOYALTY PROGRAMS  
Best Frequent Flyer Program United Mileage Plus

About Star Alliance:
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, Turkish Airlines, THAI, United and US Airways. Air India has been announced as a future member airline with Avianca Brazil to join under the existing Avianca membership. Overall, the Star Alliance network offers more than 21,900 daily flights to 1,328 airports in 195 countries.

  • Adria Airways
  • Aegean Airlines
  • Air Canada
  • Air China
  • Air New Zealand
  • ANA
  • Asiana Airlines
  • Austrian
  • avianca
  • Brussels Airlines
  • copa Airlines
  • Croatia Airlines
  • EGYPTAIR
  • Ethiopian Airlines
  • EVA Air
  • LOT Polish Airlines
  • Lufthansa
  • Scandinavian Airlines
  • Shenzhen Airlines
  • Singapore Airlines
  • South African Airways
  • SWISS
  • TAP Portugal
  • THAI
  • Turkish Airlines
  • United