Press Release 2012, Airport services
FRANKFURT,Germany- May 14th, 2012
FRANKFURT,Germany - May 14th, 2012 -15 years ago today an event took place which would forever change the landscape of commercial aviation. Five forward looking and like-minded CEOs took the bold decision to create the first ever multilateral airline alliance, the Star Alliance network. Founding carriers Air Canada, Lufthansa, Scandinavian Airlines, THAI and United all realised that with growing globalisation, the need for more international travel to a wider range of destinations would become increasingly important. As no airline on its own would be able to achieve this, these five airlines established the Star Alliance network with the aim of becoming the "Leading global airline alliance for the high value international traveller".
In 15 years the Alliance has grown from five airlines offering a combined total of 6,000 daily flights to 578 airports in 106 countries to a network of 25 airlines carrying more than 600 million passengers on 20,500 daily flights to 1,293 airports in 190 countries. To paraphrase the CEO of one of our member carriers: "If Star Alliance doesn't fly there, you probably don’t want to go".
This growth has been achieved by a combination of adding airlines to the Alliance and by providing customer benefits which on a global scale an airline cannot offer on its own. Examples are through-checkin, mileage accrual and redemption, Star Alliance Gold and Silver benefits and Alliance wide fare products.
Below please find the elements of the 15th Anniversary Campaign:
Thank You for 15 years of loyalty
As part of its 15th Anniversary, Star Alliance is thanking its customers for
their loyalty. This theme is being promoted through various channels, such
as www.staralliance.com, Facebook, twitter as well as member carrier
customer and in-flight magazines. In keeping with the tradition of featuring
a personality in its advertising, the Alliance has selected its own CEO, Mark
Schwab, who conveys the thank you message: "On behalf of all our
Member Airlines, who are committed to working hard for you, now and in
the future, I'd like to say thank you. You've earned it."
CEO Customer Forum on Facebook
In line with its growing presence in social media, Star Alliance will for the
first time ever hold a live customer forum on Facebook. As part of the CEO
thank you message, Mark Schwab will be responding to customers'
feedback, comments and suggestions on the Star Alliance Facebook
page. This will be hosted from the Star Alliance head office in Frankfurt and
he will be available on www.facebook.com/staralliance on May 14th, 2012
from 10.00-11.00 and 18.00-19.00 local time Germany (08.00-09.00
GMT and 16.00-17.00 GMT).
Star Alliance 15th Anniversary Frequent Flyer Bonus (FFP) Promotion
In order to reward all our frequent travellers for their loyalty, all Star Alliance
member carrier FFPs are offering their most active frequent travellers a
bonus of 15,000 miles/points* . This will be awarded to the 15 FFP
members registered in each programme who travel on the most Star
Alliance airlines between now and 14 November. For exact details, please
refer to the individual FFPs via the following link:
www.staralliance.com/en/benefits/frequent-flyer/.
* or equivalent value in the respective FFP
Star Alliance 15th Anniversary Competition
Star Alliance is also rewarding customers with a selection of "once in a
lifetime" trips. In a web based competition participants have to find an
aircraft which is hidden somewhere on the Star Alliance network. The lucky
winner and 14 friends can jet off to one of 27 global festivals. Further prizes
include a Business Class Round the World ticket for two and 15 further
round-trip air tickets to enjoy one of the 27 global festivals on offer. Further
details can be found at: www.staralliance.com
15th Anniversary Round the World Promotion
As part of a special promotion, the Star Alliance network will be offering a
15 per cent discount on the Round the World (RTW) fares in Economy
Class. This applies to the base fare of all RTW Economy Class tickets sold
between May 15th and May 29th , 2012. All applicable taxes, fees and
surcharges will not be discounted. Full details are available at www.staralliance.com
Celebrations in Star Alliance branded lounges
Passengers using the Star Alliance branded lounges at the following
airports: Cairo, London-Heathrow Terminal 1, Los Angeles-Tom Bradley
International Terminal, Nagoya and Paris – Charles de Gaulle Terminal 1, on
May 14th , 2012 will receive a small gift. In addition, the lounges will also be
providing special cakes and other local celebratory items.
Note: the press release only provides an overview of the various promotions. Full terms and conditions are available at www.staralliance.com
About Star Alliance:
The Star Alliance network was established in 1997 as the first truly global airline alliance to
offer worldwide reach, recognition and seamless service to the international traveller. Its
acceptance by the market has been recognised by numerous awards, including the Air
Transport World Market Leadership Award and Best Airline Alliance by both Business
Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air
Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Blue1, Brussels Airlines,
Croatia Airlines, EGYPTAIR, Ethiopian Airlines, LOT Polish Airlines, Lufthansa, Scandinavian
Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal,
Turkish Airlines, THAI, United and US Airways. Avianca-TACA, Copa Airlines, EVA Air and
Shenzhen Airlines have been announced as future members. Overall, the Star Alliance
network offers more than 20,500 daily flights to 1,293 airports in 190 countries.
Press Rooms:
Member Airlines Press Rooms