Full time position at Star Alliance

Star Alliance Services GmbH based in Frankfurt, is the full time organization that coordinates Star Alliance activities and manages joint projects on behalf of the world’s largest airline alliance.

We are searching for a

Project Manager


to manage cross functional and multi-cultural teams to ensure the delivery of projects for Star Alliance in conjunction with the responsible Product Manager. Projects will vary in size, complexity and type and should meet the business needs of Star Alliance through effective management of time, budget and resources.


Job Summary – Major Functions and Activities

  • Lead and manage multi-cultural project teams to successfully achieve project goals
  • Collaborate closely with Product Managers in the development of project objectives, project plans and project deliverables
  • Develop a project plan including baselines for schedule and budget according to the scope and risk associated with the project
  • Coordinate deliverables and schedules of member carriers and 3rd party vendors to achieve project goals
  • Analyze project results and take corrective action to maintain schedule and cost baselines
  • Manage the project budget by approving expenditures, analyzing variances, initiating corrective actions and managing change
  • Hold project team members accountable for assigned deliverables
  • Clearly communicate project plans and status to all stakeholders
  • Ensure project delivery by building consensus among globally diverse project team members
  • Produce high quality project deliverables by applying the Star Alliance project management methodology throughout all project phases
  • Report project status to an executive steering committee and provide monthly status reports to all key stakeholders
  • Maintain professional and technical knowledge


Requirements - Education / Knowledge and Experience / Skills required

  • University degree in related field
  • PMP certification preferred
  • Five years’ work experience in a similar role, preferably within the airline industry
  • Experience of IT systems development, preferably airline systems development
  • Exceptional relationship and interpersonal skills
  • Proactive and self-motivated
  • Demonstrated leadership
  • Proven record of achieving goals
  • Ability to effectively manage multiple tasks, handle shifting priorities and carry through on task completion
  • Cross cultural work experience
  • Willingness to learn quickly
  • Fluent in English, both spoken and written
  • Excellent facilitation and consensus building skills
  • Excellent organizational, analytical, oral and written communication skills


This is a unique opportunity for highly-skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines. At Star Alliance Services GmbH, we subscribe to the values of industry excellence and leadership, openness, mutual trust and respect, teamwork, multiculturalism and talent development.


Working conditions/Location

This is a full-time position based at Star Alliance Services GmbH headquarters in Frankfurt, Germany.

Interested? Then give us the opportunity to get to know you and submit your letter of interest and CV in English indicating your earliest possible starting date by 5th March 2014 to hr@staralliance.com

Star Alliance Services GmbH
Frankfurt Airport Center, Main Lobby
D-60546 Frankfurt


Relevante Links
  • Adria Airways
  • Aegean Airlines
  • Air Canada
  • Air China
  • Air New Zealand
  • ANA
  • Asiana Airlines
  • Austrian
  • avianca
  • Brussels Airlines
  • copa Airlines
  • Croatia Airlines
  • Ethiopian Airlines
  • EVA Air
  • LOT Polish Airlines
  • Lufthansa
  • Scandinavian Airlines
  • Shenzhen Airlines
  • Singapore Airlines
  • South African Airways
  • TAP Portugal
  • THAI
  • Turkish Airlines
  • United